Hi! Thanks for reaching out. I understand that you can log into the ebtEDGE app, but after logging in, the app doesn’t respond or do anything. To help you better, could you tell me if you see any error messages or if the screen just stays blank or frozen? Also, have you tried any steps already to fix this?

Meanwhile, here’s a step-by-step approach to troubleshoot this issue on your Android 10 device using the WebKit-based browser environment:

1. Clear the app cache and data:
- Go to your phone’s Settings > Apps & notifications > find ebtEDGE app.
- Tap on Storage & cache.
- Select Clear Cache first, then try logging in again.
- If the problem remains, go back and select Clear Storage/Data (this will log you out, so be ready to log back in).

2. Check your app version:
- Open the Google Play Store, search for ebtEDGE, and verify if an update is available.
- If yes, update the app as older versions can sometimes cause these issues.

3. Restart your device:
- Power off your phone, wait about 30 seconds, and turn it back on. Sometimes a fresh start clears temporary glitches.

4. Try using the ebtEDGE website:
- Since you can access the app but it doesn’t function afterward, try logging in through the website https://www.ebtedge.com using your browser to see if your account and credentials are fine.

5. Check your internet connection:
- Ensure your network is stable. If possible, switch between Wi-Fi and mobile data to rule out connectivity issues.

6. Reinstall the app:
- Uninstall ebtEDGE, then reinstall it from the Google Play Store to ensure a clean installation with no corrupted files.

If after trying these steps the app still won’t function after login, it might be an issue that needs deeper technical review or a server-side problem.

Would you like me to assist you further with advanced troubleshooting or provide the contact info to escalate this to higher-level support? Let me know how these steps go!

Are you satisfied with the solution I provided so far?