Hello! I understand you're having trouble entering chats in the EQUALS app on your iPhone running iOS 18.7. Let's get to the bottom of this together.

To start, could you let me know if the app opens normally but just won't let you enter chats? Or is the app closing or showing an error when you try? Also, have you tried any fixes so far, like restarting the app or your phone?

Meanwhile, here are some straightforward steps we can try:

1. Restart the app: Fully close the EQUALS app by swiping it away from the app switcher, then reopen it.
2. Check your internet connection: Make sure you have a stable Wi-Fi or cellular data connection.
3. Update the app: Make sure you have the latest version of EQUALS installed from the App Store.
4. Restart your iPhone: Sometimes a quick restart fixes temporary glitches.
5. Reinstall the app: If the above steps don't work, delete and reinstall the EQUALS app. This can clear corrupted data causing chat issues.

If after these you still can’t enter chats, please let me know if you see any error messages or specific behavior. This will help me guide you through more advanced troubleshooting.

Are you comfortable trying these steps now?

cant enter chats