Hi there! Thanks for reaching out about the issue with not being able to fast forward or rewind your recorded Newsmax programs. To get a clearer picture—are you experiencing this issue only with recorded content on the Newsmax app on your Android device with WebKit browser, or does it happen on other devices or platforms as well? Also, have you recently updated the app or your device?

In the meantime, here are some step-by-step suggestions to try and fix this playback issue on your Android WebKit setup:

1. Restart the Newsmax app: Sometimes just closing the app fully (making sure it’s not running in the background) and reopening can restore playback controls.

2. Check Internet Connection: A stable internet connection is essential. Try toggling Wi-Fi off and on or switching to a mobile network briefly to test.

3. Clear app cache: Since you’re on Android, go to Settings > Apps > Newsmax app > Storage > Clear Cache. This can remove any corrupted temporary data that might be causing the problem.

4. Update or Reinstall the app: Make sure you have the latest version of the Newsmax app. If already updated, try uninstalling and reinstalling it to fix any file corruption.

5. Check for playback restrictions: Some recorded content might have restrictions imposed by the broadcaster that disable fast forwarding or rewinding. This could be why it suddenly stopped working. If you watch recorded content elsewhere without this problem, this could be the cause.

6. Try extended press on forward/rewind controls: Certain users report that they need to hold the forward or rewind button for several seconds for it to register the action correctly on some apps.

If these don't solve the problem, it could be due to a recent app update or server-side change restricting seeking control on recorded shows. In that case, I recommend contacting Newsmax mobile app support directly at [email protected] for more specialized assistance.

Could you please try these steps and let me know which ones you’ve already attempted or how it goes? That will help me guide you further.

Are you satisfied with this initial troubleshooting?

The newsmax not being able to fast forward or reverse on recorded programming seems to be an issue isolated to the fire TV stick the issue does not occur on an Android phone while using new smacks

Thank you for the additional detail that the fast forward and rewind issue with Newsmax recorded programs is only happening on your Fire TV Stick. That helps narrow it down. Let’s try some Fire TV Stick–specific troubleshooting steps to address this playback control problem:

1. Power cycle your Fire TV Stick
Unplug it from the wall outlet entirely, wait about a minute, then plug it back in and power it on. This often clears temporary glitches affecting remote commands or app behavior.

2. Clear the Newsmax app cache on Fire TV Stick
- Go to Settings on your Fire TV Stick
- Select Applications > Manage Installed Applications > Newsmax
- Select Clear Cache (you can also try Clear Data, but note this will sign you out)

3. Check for app updates
Make sure your Newsmax app is updated to the latest version available on the Amazon Appstore. Sometimes playback bugs are fixed in app updates.

4. Restart your Fire TV Stick after updates or cache clear
After doing the above, a quick restart helps solidify changes.

5. Reset your Fire Stick remote (optional)
Sometimes remote button commands can get stuck or not register properly:
- Press and hold Left, Menu, and Back buttons simultaneously for 10-12 seconds
- Release them and wait a few seconds
- Test playback controls again

6. Check network connection
Playback seeking controls rely on smooth network connectivity. Consider switching from Wi-Fi to Ethernet (if possible) or vice versa to test.

If none of these clears up the issue, it might be related to how the Newsmax app on Fire TV handles recorded content seeking—some users have reported similar issues with other streaming apps on Fire TV devices, sometimes requiring app-side bug fixes or full Fire TV OS updates1 2 10.

If you try these steps and the issue persists, I can help you draft a detailed message to Newsmax support or Amazon support for further escalation. How do these suggestions sound? Would you like me to guide you step by step through any of these?

Are you satisfied with this advice so far?