Hi! I understand you entered your prize codes from the first email but haven’t received the second email needed to proceed. Let's get this sorted out for you.

Just to clarify a couple of things:
- Did you check your email’s spam or junk folder to see if the second email might have landed there?
- Are you using the same email address registered with your SellPro account?
- When did you submit your codes, roughly? (Sometimes emails can take a little while to process.)

In the meantime, here’s a step-by-step approach to try:
1. Check your spam/junk folder carefully for the second email containing the claim form or further instructions.
2. Verify that the email address on your SellPro account is correct, as the follow-up email will be sent there.
3. If you still don’t see the email and the address is correct, try resubmitting or requesting the claim link again in the SellPro app.

If none of these steps help, there could be a delay or a hiccup in the system processing your redemption. In that case, I recommend contacting SellPro support directly to have them resend the claim email. They can verify your account status and manually trigger the follow-up email for you.

Would you like me to guide you on how to check your app settings to confirm your email, or assist you with resending the claim link?

Here’s a helpful link on troubleshooting missing claim emails from SellPro that goes over these steps.

Let me know how it goes or if you want to try something else! Are you satisfied with this solution so far?