[Litmatch] Login Error 12500

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wiwin
11 months ago In Litmatch
Login Error 12500

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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11 months ago

Hi! I see you're encountering the Litmatch app login error 12500. I'd be happy to help you resolve this issue. To get started, could you tell me a bit more about how you're logging in? For example, are you using Google Sign-In, Facebook, or another method? Also, have you already tried any steps to fix it, like restarting the app or device?

Meanwhile, I'll share some common and effective steps to fix error 12500, which is often related to Google Sign-In issues:

1. Clear the app cache and data:
- Go to your Android Settings > Apps > Litmatch.
- Tap "Storage", then "Clear Cache" and "Clear Data".
- This removes corrupted temporary files that may cause login errors.

2. Check your Google Play Services:
- Make sure Google Play Services is up-to-date as it handles Google Sign-In.
- Go to Play Store, search for Google Play Services, and update if available.

3. Remove and re-add your Google account on the device:
- Go to Settings > Accounts > Google.
- Remove your Google account, then add it back.
- This can fix authentication token issues causing error 12500.

4. Ensure internet connectivity is stable and try logging in again.

If you've done these or if your login method differs, please let me know, and we can explore other specific fixes or check for any configuration issues related to your device or account.

Are these steps clear so far? Let me know what you've tried to avoid repeating!

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