Hi there! I understand that you're having trouble getting BBC Sounds to play anything. Let's work through this together.

First, can you tell me if you're using the BBC Sounds app or the website? Additionally, do you see any error messages or specific behaviors when you try to play something?

Once I have a bit more detail, we can get started on some troubleshooting steps!

I am using the app but also tried the website and it was the same .no error message

Thanks for the additional information! Since you're experiencing the same issue on both the app and the website without any error messages, let's try a few troubleshooting steps that should hopefully resolve this.

1. Clear Cache and Data (for the app):
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find and select BBC Sounds.
- Tap on Storage and then select Clear Cache and Clear Data. This action can help reset any lingering issues.

2. Reinstall the BBC Sounds App:
- Go to the Google Play Store.
- Find BBC Sounds and select Uninstall.
- After it has been uninstalled, reinstall the app from the Play Store. Sometimes a fresh installation can fix problems.

3. Check for App Updates:
- Ensure that you have the latest version of the app. Open the Google Play Store, search for BBC Sounds, and see if there’s an update available.

4. Restart Your Device:
- Sometimes a simple restart can resolve temporary glitches. Press and hold the power button and restart your device.

5. Try Playing Different Content:
- Check if the issue is content-specific. Try playing different shows or podcasts to see if the problem persists across all content.

6. Network Connection:
- Ensure your device is connected to a stable internet connection, either Wi-Fi or mobile data. Sometimes, network issues can prevent streaming.

If these steps don't help, you may want to check if there are any known service interruptions that could be affecting BBC Sounds. If necessary, you can reach out to higher-level support via email: [email protected].

Let me know how these steps go, or if the problem continues, and we'll take it from there! Are you satisfied with the solutions I provided?