[Hungryroot] Quiz wont come up

T
Tricia
1 month ago In Hungryroot
quiz wont come up

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 month ago

Hi! I see you're having trouble with the Hungryroot app quiz not coming up. I’d love to help you get that sorted out. To start, can you tell me a bit more about what happens when you try to open the quiz? For example, does the app freeze, show an error message, or just stay on a loading screen? Also, are you using the app on a browser or the Hungryroot mobile app on your Windows device?

This info will help me guide you effectively through some quick troubleshooting steps.

T
Tricia
1 month ago

when i click on quiz it comes up with blank screen in another window

user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 month ago

Thanks for the extra details! So, when you click on the quiz, a new window opens but it’s just a blank screen, correct? Since you’re on Windows 10 using a WebKit-based browser, it’s possible this is a browser-related issue.

Let’s try these steps to get this fixed:

1. Refresh and Restart: First, close all Hungryroot windows and tabs, then reopen the browser and try the quiz again. Sometimes a fresh start helps.

2. Clear Cache and Cookies: Over time, your browser stores temporary files that may cause display glitches like blank screens. Here’s how to clear them in most WebKit browsers:
- Open browser settings.
- Find “Privacy” or “Security” section.
- Clear browsing data, including cached images/files and cookies.
- Restart your browser and try the quiz again.

3. Disable Browser Extensions: Sometimes extensions can interfere with how pages load. Try disabling any ad blockers or script blockers temporarily and reload the quiz.

4. Try a Different Browser: To isolate if it’s the browser, try opening the quiz in another browser like Chrome, Firefox, or Edge on your Windows device.

5. Check for Pop-Up Blockers: Since the quiz opens in a new window, ensure your browser isn’t blocking pop-ups from Hungryroot. Usually, your browser will show a little alert near the address bar if a pop-up was blocked. Allow it if so.

If you’ve tried these already, let me know which ones and we can dig deeper. Also, do you see any error messages in the blank quiz window or just a totally empty page?

Sometimes Hungryroot has had a few reports of blank screens that cleared with these steps or support help1 2. I’m here to help you get this running smoothly!

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