Hi there! I’m here to help you with your downloading issue. Can you please provide a bit more information about what happens when you try to download videos with Story Saver? Are you receiving any error messages, or is the download process just not starting at all?

Also, could you let me know if you’re trying to download videos from Instagram stories specifically, or another platform? This will help me guide you better!

when I view a story and tried to click the storysaver button, i did not let me save the video that i wanna download

Thanks for sharing that detail! When you try to click the Story Saver button on the stories, it can be a bit tricky sometimes. Let's go through a few troubleshooting steps to see if we can get that download working for you:

1. Check Internet Connection: Ensure that your internet connection is stable. Sometimes, a weak connection can interrupt the download process.

2. App Permissions: Make sure that Story Saver has the necessary permissions to access your device's storage. You can check this in the settings of the app.

3. Storage Space: Verify that you have enough available storage space on your device. If your device is nearly full, it may prevent downloads.

4. Update the App: Ensure that you are using the latest version of Story Saver. An outdated version may cause compatibility issues.

5. Restart Story Saver: Try closing the app completely and reopening it. This can sometimes resolve temporary glitches.

6. Reinstall Story Saver: If the above steps don't work, consider uninstalling and then reinstalling the app. This can help fix any issues with the app's installation.

If you continue to experience problems after trying these steps, it might be helpful to check external sources or community discussions regarding similar issues. Sometimes, users share solutions they discovered themselves. For example, issues with saving stories are not uncommon, and you can find more insights here1.

If you have tried any of the steps above already, please let me know, and we can look into more advanced troubleshooting options! Are you satisfied with the solution I provided, or is there anything else you'd like to address?

im using facebook

Got it! Since you're trying to download videos from Facebook using Story Saver, let's work through this issue together. Here are some specific steps you can take to troubleshoot this issue:

1. Check Permissions: Ensure that Story Saver has permission to access your photos and media files. You can do this through the app settings on your device.

2. Compatibility: Make sure you’re using a version of Story Saver that is compatible with Facebook. Sometimes, updates to either the app or Facebook can cause compatibility issues.

3. Download Process: When you view a story, after clicking the Story Saver button, do you see any prompt or feedback? Sometimes, the app might appear unresponsive. If you can, try tapping the download button multiple times, or look for a download confirmation in your notifications.

4. Clear Cache: Clearing the cache of the Story Saver app can sometimes resolve glitches. You can do this by going to your device’s settings, selecting Apps, finding Story Saver, and clearing its cache.

5. Alternative Download Methods: If the app is still not working as expected, you could try using online tools to download Facebook stories. Websites like Small SEO Tools allow you to paste the URL of the story you want to download and will provide the download link2.

6. Reinstall the App: As a last resort, uninstalling and then reinstalling Story Saver can reset any issues that might be caused by a corrupted app installation.

If you continue to have trouble after trying these steps, please let me know, and we can explore additional options. Are you satisfied with the solution I provided, or is there anything else you’d like to discuss?

and using pc, adding sotry6 saver as my extension

Thank you for clarifying that you're using Story Saver as a browser extension on your PC! Let’s work through some steps to troubleshoot why it might not be letting you download videos from Facebook stories.

1. Check Extension Functionality: First, ensure that the Story Saver extension is enabled in your Chrome browser. You can check this by navigating to the Extensions section in Chrome. Type chrome://extensions/ in the address bar and verify if Story Saver is turned on.

2. Extension Permissions: Ensure that the Story Saver extension has all the right permissions. Some extensions require access to the websites they interact with in order to function correctly. To check this, click on the "Details" button next to your extension in the Extensions section and ensure the necessary permissions are enabled.

3. Refresh and Retry: Try refreshing the Facebook page after ensuring the extension is enabled. Sometimes, the extension needs a reset to recognize changes made to the browser.

4. Download Process: Once you are viewing a story on Facebook, look for the Story Saver icon usually located at the top right of your browser. Clicking on it should prompt a download. If it isn’t responding, try clicking on it multiple times or see if there's any feedback or error message displayed.

5. Clear Browser Cache: Often, clearing your browser cache can resolve issues. Go to Chrome settings, find "Privacy and Security," and clear your browsing data.

6. Reinstall the Extension: If the above steps don’t work, you might want to remove and then reinstall the Story Saver extension. You can find it in the Chrome Web Store1.

If you’re still having trouble after trying these steps, please let me know, and we can explore further options! Are you satisfied with the solution I provided?