[Yahoo News] Does not go back to hews home page after looking at story

K
Ken
9 months ago In Yahoo News
Does not go back to hews home page after looking at story

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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9 months ago

Hi there! I understand that when you read a story in the Yahoo News app, it’s not returning you back to the homepage as expected. Is that right? Just to clarify, are you using the Yahoo News app or accessing Yahoo News through a web browser on your WebKit-based device with Windows 10? Also, do you notice if this happens with all stories or just specific ones?

Meanwhile, I can suggest some general steps to try:

1. Refresh or reload the app or browser page and try again.
2. Clear the browser cache and cookies. Sometimes, stored data can cause issues with navigation. Here's how you can clear cache on most browsers (which should be similar for WebKit):
- Open browser settings.
- Find “Privacy” or “Clear browsing data.”
- Select “Cached images and files” and “Cookies and other site data,” then clear them.
3. Make sure your browser is updated to the latest version. Updates often fix bugs that affect site behavior.
4. Disable any browser extensions or enhancements temporarily, as they may interfere with page function.
5. If you are using an app (or browser in app mode), try restarting your device completely.

If those steps don’t help, there might be a specific issue with the Yahoo News site or how it interacts with your browser. Sometimes, it can cause redirections or the back navigation to fail. Let me know which specific steps you’ve tried and any other details, and I can guide you further.

Does that sound good?

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