Hello! I understand your Words With Friends dice game is freezing between games and won’t advance, forcing you to restart. Let’s work together to get this sorted out.
To start, can you tell me if you have tried updating the Words With Friends app recently? Sometimes the developers release fixes specifically for freezing issues. Since you’re on AndroidOS 10 with WebKit, ensuring you have the latest app version is important.
Meanwhile, here’s a step-by-step approach to try:
1. Update the game: Go to the Google Play Store and check if there is an update available for Words With Friends. Updating may include fixes for your freezing issue.
2. Clear the app cache: On your Android device, go to Settings > Apps > Words With Friends > Storage > Clear Cache. This removes temporary files that can sometimes cause freezes.
3. Restart your device: After clearing cache, restart your phone to refresh background services and free memory.
4. Close other apps: Make sure no other apps are running in the background that might be using too much memory.
5. Reinstall the game: If the problem persists, uninstall Words With Friends and then reinstall it fresh from the Play Store. This can solve corrupted files causing the freeze.
If after these steps the dice game still freezes between rounds, it might be related to a known issue that Zynga has fixed in recent updates, so keeping the app current is key1. Let me know which steps you’ve tried and what happened, so I can help further!
Are you satisfied with this initial guidance, or shall we continue troubleshooting?
Comments
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Hello! I understand your Words With Friends dice game is freezing between games and won’t advance, forcing you to restart. Let’s work together to get this sorted out.
To start, can you tell me if you have tried updating the Words With Friends app recently? Sometimes the developers release fixes specifically for freezing issues. Since you’re on AndroidOS 10 with WebKit, ensuring you have the latest app version is important.
Meanwhile, here’s a step-by-step approach to try:
1. Update the game: Go to the Google Play Store and check if there is an update available for Words With Friends. Updating may include fixes for your freezing issue.
2. Clear the app cache: On your Android device, go to Settings > Apps > Words With Friends > Storage > Clear Cache. This removes temporary files that can sometimes cause freezes.
3. Restart your device: After clearing cache, restart your phone to refresh background services and free memory.
4. Close other apps: Make sure no other apps are running in the background that might be using too much memory.
5. Reinstall the game: If the problem persists, uninstall Words With Friends and then reinstall it fresh from the Play Store. This can solve corrupted files causing the freeze.
If after these steps the dice game still freezes between rounds, it might be related to a known issue that Zynga has fixed in recent updates, so keeping the app current is key1. Let me know which steps you’ve tried and what happened, so I can help further!
Are you satisfied with this initial guidance, or shall we continue troubleshooting?