Hi there! It sounds like you're encountering a "failed login" issue with the Parlor app, and there's a mention of some kind of "confidential risk" related to that. Could you tell me a bit more about the exact message or error you see? For example, is it saying your password is incorrect, or is there a security warning?

Also, have you tried any steps so far like resetting your password or reinstalling the app?

This will help me guide you through the best troubleshooting steps specifically for your iPhone running iOS 18.7.

Login failed the certificate for this server is invalid you might be connecting to a server that is pretending to be parse parlor me

Thanks for sharing the exact error message: "The certificate for this server is invalid. You might be connecting to a server that is pretending to be parse.parlor.me." This points to an SSL certificate trust issue when your iPhone tries to connect securely with Parlor's server.

A few quick questions before we jump to fixes:
- Are you connected over Wi-Fi or cellular data?
- Have you tried restarting your iPhone or toggling Airplane mode on/off?
- Is your device's date and time set correctly (this can affect certificate validation)?

Meanwhile, here’s a step-by-step guide you can try on your iPhone (iOS 18.7) to resolve this:

1. Check Date & Time Settings
- Go to Settings > General > Date & Time
- Make sure Set Automatically is toggled ON. Incorrect time/date can cause SSL errors.

2. Restart Your iPhone
- Power off, wait 30 seconds, then turn it back on. This refreshes network connections.

3. Reset Network Settings
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings
- This action removes saved Wi-Fi passwords, so have those handy to reconnect. It can resolve certificate trust and connection errors.

4. Clear Website Data for Parlor
- Open Settings > Safari > Advanced > Website Data
- Search for any Parlor-related entries and remove them.
- This clears cached certificates that might be outdated.

5. Try a Different Network
- If using Wi-Fi, switch to cellular data or another Wi-Fi network temporarily. A misconfigured router or firewall can cause SSL issues.

6. Update or Reinstall the Parlor App
- Make sure the app is updated to the latest version via the App Store.
- If still failing, delete the app and reinstall it. Sometimes app updates fix server certificate handling.

If after trying these steps the issue still persists, it could be related to the Parlor server certificate itself being expired or misconfigured, in which case Parlor's technical team would need to address it.

Would you like me to help you with any of these steps now? Also, are you seeing this error specifically when logging into Parlor’s app or in a browser as well? That info can help narrow things down.

Looking forward to your reply!

What is causing invalid certificate errors in Parlor app?

Great question! The "invalid certificate" error in the Parlor app typically happens because the app cannot verify that the server it's connecting to is secure. Some common causes for this kind of SSL (Secure Sockets Layer) certificate error include:

1. Expired Certificate: The SSL certificate on Parlor’s server might be out of date, so your device won’t trust it anymore.

2. Incorrect Certificate Chain: Sometimes, the server doesn’t provide all the intermediate certificates needed to prove trust, causing validation failures. This is often a server-side setup issue.

3. Certificate Mismatch: The certificate presented might not match the domain name (e.g., parse.parlor.me) you’re connecting to.

4. Untrusted Certificate Authority (CA): If the certificate is self-signed or issued by a CA that your iPhone doesn’t recognize, it will flag the connection as insecure.

5. Device Date/Time Incorrect: If your iPhone's clock is off, the certificate might seem invalid because certificates are only valid for specific time periods.

6. Network Interference: Sometimes proxies, firewalls, or certain Wi-Fi networks interfere with SSL certificates, making them appear invalid.

Given your error message, it's quite possible Parlor's server certificate may have an issue with the certificate chain or expiry. However, do ensure your iPhone’s date/time is correct, and try switching networks to rule out local network issues.

If the problem persists after checking these, the Parlor technical team will need to verify and possibly renew or reconfigure their SSL certificate on the server1 2.

Would you like me to guide you through checking your device settings or trying alternate steps?

Common reasons for Parlor app certificate issues?

Thanks for asking about common reasons behind certificate issues in the Parlor app. Although there are no Parlor-specific search results, SSL certificate errors generally stem from a few typical causes which would apply here too:

1. Expired SSL Certificate: The certificate installed on Parlor’s server might have passed its expiration date, making it untrusted by your iPhone.

2. Domain Name Mismatch: The certificate must exactly match the domain you’re connecting to (like parse.parlor.me). Any mismatch triggers an error.

3. Untrusted Certificate Authority (CA): If Parlor’s certificate is self-signed or from an unrecognized CA, your device won’t trust it.

4. Incomplete Certificate Chain: Sometimes, the server doesn’t send all necessary intermediate certificates needed to establish trust, causing the error.

5. Incorrect Date & Time on Device: If your iPhone’s clock is wrong, it can mistakenly view a valid certificate as expired or not yet valid.

6. Network Interference: Firewalls, proxies, or certain Wi-Fi setups can interrupt the SSL handshake, leading to certificate errors.

These issues typically require action from the Parlor technical team to renew or properly configure their SSL certificates. On your side, ensuring your device’s date/time are correct and trying on different networks can help rule out local causes1 5 6.

Would you like assistance checking your device settings or testing connectivity on a different network to narrow down the issue?