Hi there! It sounds like you're having some trouble accessing your MSC app. Let’s see if we can figure this out together.

Could you please tell me a bit more about the issue? Specifically, are you seeing any error messages when you try to log in, or does the app not open at all? That will help me guide you better!

I'm trying to look at my profile and nothing happens

Thanks for providing that detail! If you're trying to access your profile in the MSC app but nothing happens when you tap on it, here are a few things we can try:

1. Restart the App: Close the app completely and then reopen it. This can sometimes clear up minor glitches.

2. Check for Updates: Make sure your app is updated to the latest version. You can check in the Google Play Store for any available updates.

3. Clear App Cache: Sometimes the app's cached data can cause issues. Here’s how you can clear the cache for the app:
- Go to your device's Settings.
- Tap on Apps or Application Manager.
- Find the MSC app in the list and tap on it.
- Tap on Storage and then choose Clear Cache.

4. Try Logging Out and Back In: If you can access your account settings some other way, trying to log out and then back in might help.

5. Use Booking Number: If the problem persists, some users have found that logging in using their booking number instead of their credentials can sometimes help. You might want to give that a try 1.

If none of these steps resolve the issue, we might need to take a deeper look or consider that there could be maintenance going on with the app or the servers. If so, you may want to reach out to MSC support at [email protected].

Are you satisfied with the solutions I provided, or would you like to explore something else?