Hi! I see that your BPI app won’t start on your iPhone with iOS 18.7. Let’s get this sorted out for you. To start, may I ask if you’ve noticed any error messages when you try to open the app, or does it just not respond at all? Also, have you tried any steps already, like restarting your phone or updating the app?

Meanwhile, here’s a step-by-step guide we can try:

1. Check for App Update: Open the App Store, tap your profile icon, and scroll to see if there’s an update available for the BPI app. Sometimes app updates fix launch problems.

2. Force Close and Reopen: Double-click the Home button or swipe up from the bottom (depending on your iPhone model) to see open apps. Swipe the BPI app off the screen to close it. Then try opening it again.

3. Restart Your iPhone: Press and hold the side button and a volume button, then slide to power off. Wait a few seconds, then turn it back on and try the app again.

4. Clear Cache/Data: On iOS, you can’t clear app cache directly, but uninstalling and reinstalling the app clears its data.

5. Reinstall the App: Press and hold the BPI app icon, select Delete App, then reinstall it from the App Store. This often resolves startup issues.

6. Check Your Internet Connection: Make sure you have a strong Wi-Fi or cellular connection, as the app needs to communicate with BPI servers to open properly.

If after these steps the app still won’t start, there may be an issue with your app version’s compatibility with iOS 18.7 or a deeper account/device registration issue. In that case, letting me know any error messages or behaviors would help, or you might consider contacting BPI support directly at [email protected] for further investigation.

Would you like to try these steps now? I’m here to guide you through each one.