[Gizmo] Theres always "Something went wrong" every time I click "Continue" for the next question

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Mariah Verdad
1 year ago In Gizmo
theres always "Something went wrong" every time I click "Continue" for the next question

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I understand you're encountering a "Something went wrong" message when trying to continue with your questions. Let's work together to figure this out.

Could you let me know a bit more? Specifically:
1. Are you using Gizmo on a specific application or website?
2. When did this issue start occurring?
3. Have you tried any troubleshooting steps already, like refreshing the page or restarting your device?

With that information, I can help troubleshoot the problem more effectively!

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Mariah Verdad
1 year ago
  1. Website 2. Currently 3. Yes already performed troubleshooting steps
user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Thank you for the additional information! Since you've already done some troubleshooting, let's try a few more things to see if we can resolve the issue you're experiencing on the website.

1. Clear Your Cache and Cookies:
- Sometimes, outdated cache or cookies can interfere with proper functioning. You can clear them by going to your browser settings. In most browsers, you can find this under "Privacy and Security." Look for options to clear browsing data and make sure to select cache and cookies.

2. Try a Different Browser:
- If you're using WebKit on Windows, sometimes switching to a different browser, like Google Chrome or Mozilla Firefox, can help isolate the problem.

3. Disable Extensions:
- Browser extensions can sometimes disrupt web functionalities. Disable any extensions temporarily to see if that resolves the issue.

4. Check Your Internet Connection:
- Make sure your internet connection is stable. You can run a speed test or try connecting to a different network if possible.

5. Update Your Browser:
- Ensure your WebKit browser is up to date. An outdated version might be causing issues with the website's features.

If none of these steps work, please check if there's any maintenance or server outages reported by Gizmo by visiting their support page or forums. You can also reach out directly to the Gizmo support email at [email protected] for assistance.

Could you try these steps and let me know if the issue continues? Are you satisfied with the solution I provided?

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