Hello! I understand that you're experiencing an issue with the Umax app where the face rating process gets stuck at 91%. Let's work through this together.

First, can you confirm if you've already tried any troubleshooting steps, like restarting the app or your device? Knowing what you've done will help me provide more targeted suggestions.

Yes I've wifi internet everything but it didn't work

Thank you for your patience! Since you've confirmed that your Wi-Fi is working, let’s go through a few more things to try and resolve this issue with the Umax app and the face rating process.

1. Clear App Cache: Sometimes the app cache can cause issues. Go to your device's Settings > Apps > Umax > Storage, and then tap on Clear Cache. This can help the app run more smoothly.

2. Update the App: Ensure that your Umax app is up to date. Go to the Google Play Store, search for Umax, and check if an update is available. If there is, download it.

3. Check for System Updates: Sometimes, system updates for your Android OS can affect app performance. Go to Settings > System > System update and check if there are any updates available for your device.

4. Restart the App: After clearing the cache or updating, completely close the Umax app and then restart it to see if it resumes the rating process.

5. Re-login to Your Account: If it still doesn’t work, try logging out of your Umax account and then logging back in. This can refresh the connection.

If these steps don’t resolve the issue, we might need to look into whether there is any ongoing service outage or deeper issue with the Umax app. You can also reach out directly to Umax support at [email protected] for further assistance.

Are you satisfied with the solution I provided, or is there anything else you'd like to explore?