Hi! I understand you're seeing the First Bus app crash immediately after opening it following an update, with the new moving icon showing briefly before the crash. Let's work together to get it running smoothly.
Since you're on Android 10 using a WebKit-based browser environment, here are some steps you can try:
1. Clear the App Cache and Data - Go to your phone's Settings > Apps > First Bus. - Tap Storage & Cache (or similar). - First, tap Clear Cache, then try opening the app again. - If it still crashes, go back and tap Clear Storage/Data (note: this may log you out, but your tickets should be safe once you log back in).
2. Update the Android System WebView - First Bus app uses WebView to display content inside the app. Sometimes after updates, a WebView issue causes crashes. - Open Google Play Store, search for Android System WebView, and check if there’s an update available. If yes, update it and then try running the app again.
3. Uninstall and Reinstall the App - Uninstall the First Bus app completely. - Restart your phone. - Reinstall the latest version of the First Bus app from the Google Play Store. This often fixes corrupted updates or installation problems.
4. Disable WebView2 (if applicable) - Some users have resolved similar crashing by disabling WebView2 from their device settings, though this option may not be visible or available on all devices. Let me know if you want instructions based on your phone model.
If you've tried any of these already, please tell me which ones so I can guide you next steps. Also, if the app shows any error messages before closing or if you have any specific device model info, that would help me troubleshoot further.
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi! I understand you're seeing the First Bus app crash immediately after opening it following an update, with the new moving icon showing briefly before the crash. Let's work together to get it running smoothly.
Since you're on Android 10 using a WebKit-based browser environment, here are some steps you can try:
1. Clear the App Cache and Data
- Go to your phone's Settings > Apps > First Bus.
- Tap Storage & Cache (or similar).
- First, tap Clear Cache, then try opening the app again.
- If it still crashes, go back and tap Clear Storage/Data (note: this may log you out, but your tickets should be safe once you log back in).
2. Update the Android System WebView
- First Bus app uses WebView to display content inside the app. Sometimes after updates, a WebView issue causes crashes.
- Open Google Play Store, search for Android System WebView, and check if there’s an update available. If yes, update it and then try running the app again.
3. Uninstall and Reinstall the App
- Uninstall the First Bus app completely.
- Restart your phone.
- Reinstall the latest version of the First Bus app from the Google Play Store. This often fixes corrupted updates or installation problems.
4. Disable WebView2 (if applicable)
- Some users have resolved similar crashing by disabling WebView2 from their device settings, though this option may not be visible or available on all devices. Let me know if you want instructions based on your phone model.
If you've tried any of these already, please tell me which ones so I can guide you next steps. Also, if the app shows any error messages before closing or if you have any specific device model info, that would help me troubleshoot further.
Looking forward to your response!