Hi there! I see you mentioned the First Bus app isn't working. Could you tell me a bit more about what's happening? For example, is the app not opening, crashing, freezing, not letting you log in, or something else? Knowing more will help me guide you better.

While I wait for your details, here’s a general step-by-step troubleshooting you can try on your Android 10 device:

1. Restart your phone – This sometimes clears minor glitches.
2. Check for app updates – Go to the Google Play Store, search for First Bus, and see if there’s an update available. Install it if so.
3. Clear the app cache – This removes temporary files that might be causing issues:
- Go to Settings > Apps & notifications > See all apps > First Bus.
- Tap Storage & cache, then Clear cache.
4. Force stop and restart the app:
- In the app settings page (where you cleared cache), tap Force stop.
- Then open the First Bus app again.
5. Check your internet connection – Make sure you have a stable Wi-Fi or mobile data connection.
6. Reinstall the app – If the above doesn’t work, uninstall and then install the First Bus app again from the Play Store.

If you’ve already tried some of these or if the problem is specific (like login problems or a crash on startup), let me know, and we can go deeper.

Are you able to try these steps, and if so, does anything change? I’m here to help!

Opens then freezers

Thanks for sharing that the First Bus app opens but then freezes right afterward. That helps narrow it down! From what I’ve found, some users have resolved similar freezing issues on startup by focusing on the app’s cache and the WebView component on their device. Here’s what I suggest you try next on your Android 10 phone:

1. Clear the app cache and data again, just to be thorough:
- Open Settings > Apps & notifications > First Bus
- Tap Storage & cache
- Tap Clear cache then Clear storage/data (note: clearing data will log you out, so have your login details ready)

2. Update or disable Android System WebView (WebView is a component that allows apps to display web content, and issues with it can cause freezing):
- Go to the Google Play Store and search for Android System WebView.
- If there's an update available, install it.
- If the app is already updated and you still have issues, try disabling it temporarily:
- Go to Settings > Apps & notifications > Android System WebView
- Tap Disable (if available).
- Then open the First Bus app again to see if it helps.

3. Reboot your phone after these steps for a clean start.

This approach is recommended by other users who experienced freezing right after launching the app1.

If the problem still persists after these, please let me know. We can then explore advanced troubleshooting steps or consider if there's a known server or app update issue to escalate.

Are you able to try clearing cache/data and checking Android System WebView updates? Let me know how it goes!