Hi there! I see you're having trouble with the First Bus app showing a "sorry technical issue" message and not displaying bus times. That definitely makes it tricky to plan your travel. Just so I understand better—are you seeing this issue on all bus stops and routes within the app, or only certain ones? Also, have you already tried things like restarting the app and your iPhone or checking your internet connection?

While you answer that, here's a general step-by-step troubleshooting guide tailored for your iPhone with iOS 18.7:

1. Force Close and Restart the First Bus App
Swipe up from the bottom of your screen and pause (or double-click the Home button if your iPhone has one) to open the app switcher. Then swipe the First Bus app off the screen to close it fully. Open it again to see if the bus times load.

2. Check Your Internet Connection
Make sure you have a stable internet connection—try switching between Wi-Fi and cellular data to see if it makes a difference.

3. Update the First Bus App
Go to the App Store, tap your profile icon on the top right, and scroll down to check if there's an update available for the First Bus app. An outdated app version can sometimes cause loading issues.

4. Restart Your iPhone
Power off your iPhone fully and turn it back on. This can help clear temporary glitches.

5. Clear Cache or Reinstall the App
Unfortunately, iOS doesn't let you clear an app's cache directly, but you can delete the First Bus app and reinstall it from the App Store. This often solves stubborn problems related to corrupted data.

If after these steps you're still seeing the same technical issue, it might be related to a server-side problem with the app itself. I’ve noticed some other users have reported similar issues recently. The First Bus team has been aware of app problems affecting bus tracking and service info on occasion.

If you want, I can guide you on how to contact First Bus support directly via email at [email protected] to report the issue for a quicker fix on their end.

Could you please let me know if you’ve already tried any of these steps? That way, I can help you further and avoid repeating any.