Hi there! Sorry to hear your First Bus app keeps crashing on your Android 10 device. Let’s get to the bottom of this together.

To start, have you noticed if the crash happens right when you open the app, during a specific action, or randomly? Also, have you already tried restarting your phone or updating the app to the latest version?

Meanwhile, here are some steps you can try that often help with app crashes:

1. Clear App Cache and Data
- Go to your phone’s Settings > Apps & notifications > See all apps > First Bus.
- Tap Storage & cache.
- Tap Clear cache first and test the app. If it still crashes, come back and tap Clear storage/data (note this may log you out or reset app settings).

2. Uninstall and Reinstall the App
- Sometimes files can get corrupted. Uninstall the First Bus app fully.
- Reboot your phone.
- Download the latest version from the Google Play Store and install it again.

3. Check for System Updates
- Ensure your Android 10 has the latest security patches and system updates by going to Settings > System > System update.

4. Internet Connection
- The app needs a stable connection. Try switching between Wi-Fi and mobile data to see if this helps.

5. Disable WebView or Update It
- Some users reported issues related to the Android System WebView component.
- Go to Google Play Store, search for Android System WebView, and ensure it is updated. If the problem started after a recent update, you might try disabling WebView temporarily from Settings > Apps > Show system apps > Android System WebView, then tap Disable (only try this if comfortable).

If none of these work, the issue might be a bug in the current app version, which the developers may already be working on. In that case, you can contact First Bus support at [email protected] with details about your device and issue.

Let me know which of these steps you’ve tried or if you want me to help you through any of them. We’ll get this sorted for you!

Also, are you satisfied with this approach so far?