To resolve the issue with "Poppin Craze" not working in the Animals & Coins Adventure Game, specifically when the X marks are frozen, follow these steps:

1. Log Out and Log Back In:
- The first and simplest solution is to log out of the game completely and then log back in. This has effectively resolved similar freezing issues for other players, allowing them to bypass frozen game elements like the energy prompts - learn more - learn more.

2. Update the Game:
- Check if there are any available updates for Animals & Coins Adventure Game in your app store. Developers often release patches to fix bugs and performance issues, including any crashes or freezes.

3. Clear Game Cache:
- If your game has an option to clear cache (this can usually be done through the app settings or device settings), do this to remove temporary files that may cause freezing.

4. Reinstall the Game:
- If the issue persists, uninstall the game and then reinstall it. This can often resolve persistent issues and ensure you have the latest version - learn more.

5. Contact Support:
- If none of these solutions work, contact the game’s support team directly. Reporting your issue can help them address it in future updates. You can find support contact options on their social media or official website - learn more- learn more.

6. Stay Updated:
- Keep an eye on the official social media pages of Animals & Coins for any announcements regarding known issues and fixes, as they are working to resolve technical troubles - learn more.

By following these steps, you should be able to resolve the freezing issue with "Poppin Craze" in the game.