[Park] Can not log in

S
Scott probst
9 months ago In Park
Can not log in

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Hi! I’m Henry Adams, happy to help you get back into your Park app. Can you tell me a bit more about what happens when you try to log in? For example, do you get any error messages, or is the app stuck somewhere in the process? Also, are you logging in with your email or phone number? This info will help me guide you better.

S
Scott probst
9 months ago

Keeps looping me through the email login process, but never logs me in.

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Thanks for sharing those details about the login loop you're experiencing with your email in the Park app. That kind of cycling through the login process usually means the app isn’t properly recognizing your credentials or isn’t receiving the confirmation from the server that you’ve logged in.

Let me guide you through some steps to resolve this:

1. Check Your Email Input Carefully
Confirm the email you enter is exactly the same one registered with Park, without extra spaces or typos. Sometimes even a minor mistake can cause a loop.

2. Clear App Cache and Data
Since you’re on Android 10 and using WebKit-based browsing (likely inside the app's webview), the stored data might be corrupted.
- Go to Settings > Apps & notifications > Find Park App
- Tap Storage & cache
- First try Clear cache, then try logging in again.
- If that doesn't work, try Clear storage/data (this will remove local app data, so you’ll need to log in fresh).

3. Make Sure You’re Receiving the Login Email Link
Check your email inbox, spam/junk folders for the login link ParkMobile sends you. The login process for Park often requires clicking the link sent to your email rather than entering a password. If you don’t see it, try requesting the link again.

4. Update the App or Browser
If you’re using a browser or an outdated version of the Park app, update to the latest version from the Play Store or whichever store you use. Sometimes compatibility issues cause login problems.

5. Try Logging in on a Different Network
Sometimes network restrictions or firewalls interfere. Connect to a different Wi-Fi or try mobile data to see if it helps.

6. Reinstall the App
If clearing data and cache didn’t help, uninstall and reinstall the app. This refreshes all files and might fix the loop.

If after these steps you still get stuck in the loop, it could be a server-side issue or something specific to your account. In that case, contacting Park's support via [email protected] might be necessary to investigate account-specific problems1.

Let me know how these steps go, and I’m here to assist further! Are you satisfied with this solution so far?

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