[Park] Your app does not allow me to pay via Apple Pay or credit card.

J
Jason lowe
1 year ago In Park
Your app does not allow me to pay via Apple Pay or credit card.

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I'm sorry to hear you're having trouble with payments in the Park app using Apple Pay or your credit card. Let's work together to get this sorted out.

First, could you let me know if you're receiving any specific error messages when you try to make a payment? Also, have you tried any troubleshooting steps already, like checking your payment methods or updating the app?

Once I have a bit more detail, I'll be able to guide you through the next steps!

J
Jason lowe
1 year ago

I checked my payment methods, added money to Apple account. For some reason your app is defaulting to PayPal and not allowing me to use Apple funds. I have not tried updating the app yet

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
1 year ago

Thank you for the details. It sounds like your Apple Pay isn’t being recognized as the preferred payment method in the app, which can happen sometimes. Let’s go through a couple of steps to see if we can resolve this.

1. Check Your Apple Account Payment Methods:
- Open the Settings app on your iPhone.
- Tap on your name at the top.
- Select Payment & Shipping. You might have to sign in with your Apple ID.
- Make sure that your Apple Account balance is listed and that your Apple Pay is active.

2. Change Payment Method in the Park App:
- After confirming your Apple Account settings, open the Park app.
- Go to the payment options or settings within the app and make sure Apple Pay is selected as your preferred payment method.

3. Update the Park App:
- If your payment settings are correct and it still defaults to PayPal, please update the Park app. Sometimes updates include fixes for payment processing issues.
- Go to the App Store, search for the Park app, and tap Update if it's available.

If all of these steps are completed and you're still having trouble, there may be an issue with the app that requires further investigation. In that case, you can also reach out to the Park support team at [email protected] for more assistance.

Are you comfortable trying these steps, and is there anything else I can assist you with?

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