Hi there! I understand that when you try to use the Park Call feature, you’re getting a long message in Spanish and then no further response. Let’s see if we can get to the bottom of this together.

Could you please tell me a bit more about the situation? For example:
- Are you using a specific phone system or app from Park?
- Is this happening when you try to park a call or retrieve a parked call?
- Is the message a voicemail, automated system prompt, or something else?
- Have you noticed if this happens with all calls or just certain ones?
- Also, is this a recent change, or has it always been like this?

Meanwhile, since the message is in Spanish, it might be related to the language setting of voicemail or call system prompts. Often, language can be configured in the phone system or the voicemail box itself.

Here’s a simple first step you can try:
1. Check if your phone or call system has a language preference setting and verify it’s set to English.
2. If your voicemail or automated system has its own language setting, try accessing it (usually by dialing your voicemail number) and look for an option to change the greeting language from Spanish to English.
3. Make sure the call parking feature itself is functioning properly by testing with different extensions or phones if possible.

If you’ve already tried these or the problem persists, we can dig deeper into the call system settings or voicemail platform to identify why the Spanish message is playing.

Could you let me know what you’ve tried so far, and any additional details about your phone system or Park setup? That will help me guide you better!

Tried everything, using Iphone, happens each time

Thanks for sharing that you're using an iPhone and this happens every time you try to park the call. Before I dive into Park-specific solutions, I want to clarify: is this call parking feature happening through a Park mobile app, your phone system, or some integration with your iPhone? Or is this related to the actual iPhone Maps or parked car location features by chance?

Since you mention a message in Spanish and no response afterward, it sounds like the call is going to an unexpected voicemail or interactive voice system with a language setting mismatch. Because you're using an iPhone, let’s make sure the phone and any related app are fully updated and configured for your language preferences.

If it is the Park mobile app or related service causing this, sometimes call routing or voicemail greetings are set up by your phone carrier or system administrator, and those may default to a certain language if not configured correctly.

Here are some things I recommend trying next:

1. Check iPhone Language and Region:
- Go to Settings > General > Language & Region and ensure it’s set to English and the correct region.

2. Update and Reinstall Park App (if applicable):
- If you are using the Park app, make sure it is updated to the latest version from the App Store.
- Try deleting and reinstalling it to clear any corrupt settings.

3. Call Forwarding or Carrier Voicemail Settings:
- Sometimes, the call parking feature forwards calls to a voicemail system that might have the language set to Spanish.
- Contact your phone carrier or telecom admin to check voicemail greetings and language settings connected to extensions that handle Park calls.

4. Reset Network Settings on iPhone:
- Sometimes network or carrier settings glitches cause strange call behaviors.
- You can reset network settings by: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Note this will erase saved Wi-Fi passwords, so be prepared to reconnect after.

Could you confirm if the Park app is installed on your iPhone or if this is more tied to your company phone system? Also, have you noticed if the Spanish message is the same every time, and if you can capture or type what it says, that would be very helpful. That way I can better pinpoint if it’s a system prompt or voicemail greeting.

Let me know more details, and I’m happy to guide you through the right fix!