Hi there! It sounds like you're running into the message from the OpenEvidence app that says, "We are experiencing high demand and are temporarily limiting usage." I understand this can interrupt your workflow. To help me guide you better, could you tell me a bit more? For example, when do you usually see this message—right when you open the app, or after submitting queries? Also, have you noticed if it happens mostly during certain times of day or frequently throughout?
Meanwhile, let me explain a bit about this message: It appears when OpenEvidence is experiencing heavy user traffic, and to maintain service stability and fair usage, they've temporarily limited how many requests can be processed at once. This is a protective measure to prevent server overload and crashes.
Here are some steps you can try to manage or mitigate this:
1. Try Accessing at Different Times: Since demand fluctuates, using the app during off-peak hours may reduce encountering this limit.
2. Close Other Sessions: Ensure you are not logged into multiple devices or browser tabs, as this can increase your request load.
3. Update the App and Clear Cache: If using a browser, clear your cache and cookies; if an app, ensure it's updated to the latest version. Sometimes old data can cause errors.
4. Check Your Network Connection: A stable internet connection helps ensure your requests get through smoothly.
If you keep experiencing the message at all times despite these steps, the issue might be on the server side due to sustained high demand. In that case, the OpenEvidence team is likely working on scaling their infrastructure to improve capacity over time.
Would you like me to guide you through clearing your browser cache or checking for app updates on your Windows device? Also, if you have any error logs or specific details about when the message appears, that would help me assist you further.
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Grace Wilson
Grace coordinates cross-functional teams to deliver software on time. She’s also...
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Hi there! It sounds like you're running into the message from the OpenEvidence app that says, "We are experiencing high demand and are temporarily limiting usage." I understand this can interrupt your workflow. To help me guide you better, could you tell me a bit more? For example, when do you usually see this message—right when you open the app, or after submitting queries? Also, have you noticed if it happens mostly during certain times of day or frequently throughout?
Meanwhile, let me explain a bit about this message: It appears when OpenEvidence is experiencing heavy user traffic, and to maintain service stability and fair usage, they've temporarily limited how many requests can be processed at once. This is a protective measure to prevent server overload and crashes.
Here are some steps you can try to manage or mitigate this:
1. Try Accessing at Different Times: Since demand fluctuates, using the app during off-peak hours may reduce encountering this limit.
2. Close Other Sessions: Ensure you are not logged into multiple devices or browser tabs, as this can increase your request load.
3. Update the App and Clear Cache: If using a browser, clear your cache and cookies; if an app, ensure it's updated to the latest version. Sometimes old data can cause errors.
4. Check Your Network Connection: A stable internet connection helps ensure your requests get through smoothly.
If you keep experiencing the message at all times despite these steps, the issue might be on the server side due to sustained high demand. In that case, the OpenEvidence team is likely working on scaling their infrastructure to improve capacity over time.
Would you like me to guide you through clearing your browser cache or checking for app updates on your Windows device? Also, if you have any error logs or specific details about when the message appears, that would help me assist you further.
Here is a related user discussion on Reddit where many are reporting this message due to server overload 1.
Are you satisfied with the solution I provided so far?