[Call Recorder] Helper app keeps disconnecting recently

M
Mat
2 months ago In Call Recorder
Helper app keeps disconnecting recently

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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2 months ago

Hi! I understand your Call Recorder app keeps disconnecting recently. To help you best, could you tell me a bit more about the issue? For example, does the app disconnect during a call, stop recording unexpectedly, or lose its connection to the phone's system? Also, are you using any particular Call Recorder app like Cube ACR or another?

Once I have these details, I can guide you through steps tailored for your Android 10 device running the WebKit browser environment.

In the meantime, here are some common fixes that usually help with Call Recorder apps disconnecting:

1. Check Accessibility Settings:
- Many call recorder apps rely on Accessibility permissions.
- Go to Settings > Accessibility and make sure the Call Recorder app's accessibility service is enabled.
- Sometimes these settings can turn themselves off, so toggle it off and back on.

2. Verify App Permissions:
- Head to Settings > Privacy > Permission Manager.
- Ensure that Phone and Microphone permissions are set to "Allow" for the Call Recorder app.

3. Update the App:
- Check if your Call Recorder app is up to date via the Google Play Store.
- Outdated versions may have bugs causing disconnects.

4. Disable Battery Optimization:
- Battery saver features can kill background apps.
- Go to Settings > Battery > Battery Optimization.
- Find the Call Recorder app and set it to "Not optimized" to prevent it from being stopped.

5. Bluetooth and Headsets:
- If you use Bluetooth accessories, disconnect and try recording without them.
- Some users report Bluetooth interference causes recorder disconnections.

6. Restart Your Phone:
- Sometimes a fresh restart clears glitches affecting the app.

If you’ve already tried some or all of these, please let me know which ones so I can help you dig deeper and find a solution.

Are you familiar with these settings on your Android 10 device? Would you like me to guide you through any specific step?

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