[Hume Health] Frequently needs charging

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Bill
8 months ago In Hume Health
Frequently needs charging

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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8 months ago

Hi there! To help you better with the frequent charging issue related to the Hume Health app on your iPhone, could you share a bit more? For example, is the battery drain happening only when you use the Hume Health app, or do you notice your iPhone’s battery draining faster in general? Also, do you use any connected Hume devices like a band or scale with the app?

Meanwhile, I can guide you through some initial steps to reduce battery drain caused by apps on iOS 18.6.2:

1. Check Battery Usage:
Go to Settings > Battery on your iPhone. Scroll down to see which apps are using the most battery. Is Hume Health near the top? This can confirm if the app is a big battery consumer.

2. Update the App:
Make sure that your Hume Health app is updated to the latest version from the App Store. Developers often fix bugs related to battery usage in updates.

3. Background App Refresh:
Disable background app refresh for Hume Health to prevent it from consuming power in the background. Go to Settings > General > Background App Refresh and turn it off for Hume Health.

4. Bluetooth Usage:
If you use a Hume device like a band, it keeps Bluetooth active, which can drain the battery. When you’re not using the devices, consider turning off Bluetooth or disconnecting the device.

5. Force Close the App:
Sometimes apps can get stuck in a state that drains battery. Swipe up from the bottom and hold to bring app switcher, then swipe the Hume Health app off the screen to close it.

6. Reinstall the App:
If none of the above helps, try deleting the app and reinstalling it fresh.

If the problem persists, it might be related to the app’s connection with your device. Some users have reported that sometimes the app can incorrectly report battery levels or keep connections active longer than necessary, causing extra battery drain1.

Let me know what you find from the battery usage or if you are using any external Hume devices. I’ll help you dig deeper from there! Are you able to check these details for me?

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