Hi! I’m Alice Johnson. I understand you're having trouble with the WFLA News Channel 8 app live feed not working. I’d love to help you get this sorted out.

To start, could you let me know a bit more? Are you seeing an error message, or does the live feed just not load at all? Also, have you been able to watch the live feed successfully before, or is this a new problem? Knowing these details will help me guide you better.

In the meantime, here are some general troubleshooting steps to try on your Windows device using the WebKit browser:

1. Refresh the page or restart the app if you’re using a desktop app.
2. Clear your browser cache and cookies: In your WebKit browser, go to Settings > Privacy > Clear browsing data, and clear cached images and files.
3. Make sure your Windows 10 system is connected to a stable internet connection.
4. Disable any browser extensions that might be blocking streaming content.
5. Check if there are updates available for the app or your browser and install them.
6. Try accessing the live feed on a different browser or device to see if the issue persists.

If you’ve done these steps already, please let me know what you tried and what happened. Also, if the problem is specific to the app, you may want to check the official WFLA app page or updates since the app sometimes undergoes maintenance or streaming restrictions. I can provide you with direct links if needed.

Feel free to share any additional info you have! Are you trying to watch via the WFLA CTV app, the website, or another platform? This will help me tailor the solution for you.

Will not hold the live feed. I've been around computers a long time. And the live feed just goes out after about 4 or 5 seconds. All my other apps on my Samsung Smart TV works great. I have no problems with that. My speed is 500 down, 500 up, so there's no problem there and everything else looks like it. It should be OK to go. I don't know what's wrong with it, but I love using it. But I'm going to stop using it if if it's not fixed.

Thanks for the extra details! Since your internet speed is excellent and other apps on your Samsung Smart TV are working perfectly, this points to the WFLA News Channel 8 app on your TV possibly having a glitch or needing a reset.

Here’s a step-by-step approach tailored for Samsung Smart TVs that often helps with streaming app issues like the live feed cutting out after just a few seconds:

1. Restart your Samsung Smart TV: Simply power it off, unplug it for about 30 seconds, then plug it back in and turn it on again.

2. Reset Smart Hub: This is the platform Samsung TVs use to manage apps. Resetting Smart Hub will sign you out of all apps and clear app cache, often fixing streaming problems:
- Go to your TV’s Settings > Support > Self Diagnosis > Reset Smart Hub.
- You will need your TV PIN (default is usually 0000 if you haven’t changed it).

3. Update the WFLA app: Go to the Samsung App Store on your TV, search for WFLA News Channel 8, and check if there’s an update available. If so, install it.

4. Reinstall the app: If the update doesn’t help, uninstall the WFLA app from your Smart Hub, then reinstall it fresh.

If after these steps the live feed still stops after a few seconds, there's a possibility of a temporary back-end issue with the WFLA stream itself. You can submit feedback directly to WFLA’s engineering team through their feedback form here: https://www.wfla.com/submit-feedback-to-the-wfla-wtta-engineering-department-for-any-technical-issues-on-tv-including-audio-video-and-closed-captioning/ 3

Additionally, here's WFLA's guide on watching their live stream through their app on Samsung Smart TVs if you'd like to ensure you're using the latest official app: https://www.wfla.com/watch-wfla-news-channel-8-on-the-ctv-streaming-app/ 2

Would you like me to walk you through any of these steps right now?

Are there updates available for WFLA app?

Thanks for asking about updates for the WFLA News Channel 8 app. Since you're using a Samsung Smart TV, updates for the app would be managed through the TV's app store.

To check for updates on your Samsung TV:

1. Open the Samsung App Store on your Smart TV.
2. Navigate to the “Updates” section or search directly for the WFLA News Channel 8 app.
3. If an update is available, you’ll see an option to install or update it. Go ahead and do that.

Currently, from the information available, the WFLA app is actively maintained on mobile platforms (Android and iOS) and streaming platforms, but specific update status for Samsung Smart TV apps isn’t always publicly detailed. So checking via your TV’s app store is the best way to ensure you have the latest version.

If you want to learn more about the WFLA app or try alternate ways to watch (like their CTV streaming app), WFLA’s official app page is here: https://www.wfla.com/apps/ 2.

If after updating the app or reinstalling it, you still experience the live feed cutting out, there could be an issue on the streaming side or some compatibility problems. At that point, let me know, and I can help you explore more advanced troubleshooting steps or alternatives to watch the live feed seamlessly.

Are you comfortable trying the update/install via your Samsung TV now? I can guide you through it if needed.

How to enable automatic updates for the WFLA app?

Great question about enabling automatic updates for the WFLA News Channel 8 app!

Since you’re using the app on your Samsung Smart TV, automatic updates are generally managed through your TV’s system settings rather than within the app itself. Here’s how to enable automatic app updates on a Samsung Smart TV:

1. Press the Home button on your Samsung remote to open the Smart Hub.
2. Navigate to Settings (the gear icon).
3. Go to Support > Software Update.
4. Look for an option called Auto Update or Auto Update Apps and make sure it’s turned On.

With this setting enabled, your Samsung TV will automatically download and install updates for all installed apps, including the WFLA News Channel 8 app, whenever updates are available.

If you’re using the WFLA app on a mobile device instead, and want to enable automatic updates there, it’s typically done through the device’s app store settings. For example, on iOS or Android phones, you can turn on automatic updates so apps update in the background when connected to Wi-Fi.

Since WFLA’s own app does not offer an in-app toggle for automatic updates, relying on your device’s system update features is the best approach. Also, keep in mind that if your TV or device supports scheduled restarts, having those set up can help updates install smoothly overnight or during downtime.

Would you like me to help you step through enabling these auto-update settings on your Samsung TV?