If the Dododex app is not working on your mobile device, here are the recommended solutions:

- Force close and reopen the app: This often resolves temporary glitches1.
- Check your internet connection: Try switching between Wi-Fi and cellular data, or toggle airplane mode on and off. Sometimes, connection issues are specific to Wi-Fi or mobile data1.
- Ensure app permissions are correct: Make sure cellular data is not disabled for Dododex. On iOS, visit Settings > Dododex > Enable “Cellular Data”1.
- Test the website: Open your phone’s browser and visit dododex.com. If the site doesn’t load, your network or ISP may be blocking it. This can happen with some school, work, or parental-controlled networks1.
- Reinstall the app: Uninstall and reinstall Dododex. Note this will erase your saved settings, favorites, and any customizations1.
- Wait or check for outages: Occasionally, there may be server issues with Dododex affecting all users2. Waiting a few minutes before trying again can sometimes resolve the issue.
- Contact support if the issue persists: If none of the above steps work, gather any error messages and contact Dododex support by email1.

> "Try force closing the Dododex app... Try switching between cellular data and wifi or toggling airplane mode... Ensure you haven’t disabled cellular data for the app... Check to see if you can load Dododex.com in your browser... Try reinstalling the app..."1

These steps cover most common causes for Dododex not working on mobile devices. If the app still fails after these measures, a server-side issue or broader outage may be the cause2.