[InstAddr] Didn't receive email since 2 months

U
usama
1 year ago In InstAddr
Didn't receive email since 2 months

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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1 year ago

Hi there! I understand that you're facing an issue with not receiving emails for the past two months. Let's try to get to the bottom of this.

Could you please confirm a few details for me?
1. Are you using the InstAddr app or another email platform?
2. Have you checked your Spam or Junk folder for any missing emails?
3. Are you trying to receive verification codes or other types of emails?

Once I have more information, I can help you better!

U
usama
1 year ago

I don't receive any codes, I use a instaddr in laptop i also use in my mobile app, there's is no spam or any junk folder in instaddr app

user
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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

View Profile
1 year ago

Thanks for the extra details! Based on what you've shared, here are a few steps we can try to resolve the issue of not receiving codes on your InstAddr account:

1. Check Your Email Address: Make sure that the email address linked to your InstAddr account is correct. Sometimes a typo can lead to not receiving codes.

2. Request the Code Again: Try requesting the verification code again on your laptop or mobile app. Be sure to wait a few minutes to see if it arrives.

3. Check Email Filters: Even though you mentioned there’s no Spam or Junk folder, sometimes filters can inadvertently block emails. Go into your email settings on the InstAddr app, and check if there are any email filters or blocks that may be affecting incoming messages.

4. Try a Different Device: If possible, try logging into your InstAddr account on another device, like a different laptop or phone, and request the code again.

5. Check for Updates: Ensure that both your InstAddr app and your operating system are up to date. Sometimes issues can arise from outdated software.

If none of these steps work, it might be necessary to elevate the issue further. Would you like me to assist with contacting customer support for InstAddr?

Are you satisfied with the solution I provided?

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