Hi! I see you're encountering the "Oops! Sorry, something went wrong" error with the Joist app. Let me help you get this sorted out.

To better assist you, could you please tell me when exactly this error pops up? For example, is it during login, loading data, making payments, or at some other step?

In the meantime, here are some general troubleshooting steps you can try on your Windows 10 device with the WebKit browser:

1. Check Internet Connection: Make sure your internet is stable and working properly.

2. Refresh or Restart: Try refreshing the page or fully closing and reopening the browser.

3. Clear Browser Cache: Sometimes cached data gets corrupted, causing errors. Go to your browser settings and clear the cache and cookies.

4. Update Browser: Ensure your WebKit browser is up to date, as outdated versions can cause compatibility issues.

5. Test Permissions: Confirm that the Joist app has the necessary permissions if it's a desktop app or browser permissions if it’s web-based.

6. Try Incognito Mode: Open an incognito/private browsing window to see if an extension or cached data in your regular session is causing conflicts.

7. Reinstall the App: If you are using an installed Joist app rather than the browser version, uninstall and reinstall it to fix any corrupted files.

If these don’t resolve the issue, please let me know more details about when and how the error shows up so I can recommend more targeted fixes or check if there is a known issue affecting Joist right now.

Are you satisfied with these initial troubleshooting steps?

Oops! Sorry, something went wrong...

Thanks for sharing that! Since you're seeing "Oops! Sorry, something went wrong" in the Joist app on your Windows 10 WebKit browser, let's walk through the most effective fixes based on known troubleshooting:

1. Check Your Internet Connection
Start by confirming your internet connection is stable. Flaky or intermittent connectivity can cause app issues.

2. Log Out and Log Back In
Sometimes, the session might glitch. Logging out of your Joist account and then logging back in refreshes your session and often clears up errors.

3. Clear Browser Cache and Cookies
Corrupted cache or cookies may cause loading problems. Since you're using WebKit-based browser on Windows 10, open your browser settings and clear browsing data, especially cache and cookies.

4. Check App Permissions
Ensure the browser has all necessary permissions enabled—for example, allowing cookies, JavaScript, and pop-ups relevant to Joist.

5. Try Incognito Mode or Another Browser
This lets you know if an extension or setting in your current browser is causing the error. Opening Joist in incognito or a different browser is a quick test.

6. Reinstall the App (if using the desktop version)
If you are using a standalone Joist application, uninstall it completely, then reinstall it to fix potentially corrupted files.

These are tested steps that have helped many users fix similar issues with the Joist app1 2.

Could you tell me if you've already tried any of these steps? That way I can help you skip over what you’ve done and proceed to more specific solutions if needed. Also, are you using the web app or a desktop app?

Let me know! Are you satisfied with this plan so far?