[Love and Deepspace] I can’t login my love and deepspace account

S
Sawako
4 months ago In Love and Deepspace
I can’t login my love and deepspace account

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Hi there! Sorry you're having trouble logging into your Love and Deepspace account. To get started, could you tell me a bit more? For example:

- Are you seeing an error message when you try to log in? If yes, what does it say?
- Are you stuck on a certain screen (like the login page or loading screen)?
- Have you recently updated the app or your iOS version?

Once I have a clearer picture, I can guide you through some steps to resolve this. Meanwhile, here's a simple first check you can try on your iPhone running iOS 18.6.2:

1. Close the Love and Deepspace app completely by swiping it away from the app switcher.
2. Go to your iPhone Settings > Love and Deepspace, and if you see an option to clear cache or reset app settings, try that. Note: iOS doesn’t usually have cache clearing like Android, but checking app permissions and storage could help.
3. Restart your iPhone to refresh the system.
4. Open the app again and try logging in.

If the problem continues, please let me know exactly what happens when you try to log in. For some users, switching from Wi-Fi to mobile data or vice versa has helped login issues too—network can sometimes cause this.

Feel free to share what you see, and we’ll take it from there!

S
Sawako
4 months ago

I can’t find my account

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Thanks for clarifying that you can’t find your Love and Deepspace account. Just so I’m clear, when you try to log in, does it say your account doesn’t exist or something similar?

A few questions to help narrow this down:
- Did you originally register your account using an email, phone number, or through a social login (like Apple or Facebook)?
- Have you reinstalled the app or changed devices recently?
- Did you by chance “deregister” or reset the account within the game? That can sometimes remove your saved data.

Here’s a straightforward step-by-step on recovering or finding your account on iOS:

1. Verify login method: Make sure you’re using the exact same method you initially registered with (email, phone, Apple ID, Facebook, etc.) and double-check the spelling or input for typos.
2. Password recovery: Use the “Forgot Password” feature on the login screen, if available, to see if your email is recognized. This can confirm if the account still exists.
3. App update and reinstall: Ensure your Love and Deepspace app is up-to-date from the App Store. If it is, try uninstalling and reinstalling it, then attempt to log in again.
4. Check iCloud or Game Center: Sometimes the game saves progress via Apple’s Game Center. Make sure you are signed into the same Game Center account on your iPhone under Settings > Game Center.
5. Avoid deregistering in-game: If you accidentally deregister an account, your saved progress may be wiped, requiring you to start fresh.

If these steps don’t recover your account, the developers’ support team can assist further—especially if your data is tied to their servers and not locally stored.

You can also look at community experiences with similar issues to see if their recovery steps help, as per discussions seen in the official Love and Deepspace forums and Reddit threads1 9.

Would you like me to guide you through any of these steps in detail? Or do you want help contacting support?

S
Sawako
4 months ago

I made my account on a Facebook account and I just forgot the email and the password of it I only know my name in my love and deepspace account and my name in Facebook account

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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4 months ago

Thanks for sharing those details. Since you created your Love and Deepspace account using Facebook but have forgotten the email and password for that Facebook account, recovering it directly in the usual way can be tricky. However, here’s a step-by-step approach to help you regain access to your game account:

1. Try Recovering Your Facebook Account First:
- Go to Facebook’s account recovery page on a web browser or the Facebook app.
- Use your Facebook username (the name you remember) to search for your account.
- Follow Facebook’s prompts to reset the password using alternative methods like phone number, trusted contacts, or identity verification.
- Once you regain access to your Facebook, you can log back into Love and Deepspace using the Facebook login option.

2. If Facebook Account Recovery Isn’t Possible:
- Unfortunately, without access to the original Facebook account, Love and Deepspace cannot link you to the correct game account because the game uses Facebook’s authentication.
- You might want to contact Love and Deepspace’s support team directly with as much info as possible—especially your exact in-game name, approximate creation date, device info, and the Facebook username you recall. They might be able to help verify your identity and recover your account from their database.

3. Contact Love and Deepspace Support:
- Email them at [email protected].
- Explain your situation thoroughly, including that your account was linked via Facebook, and provide your in-game name and Facebook name.
- They can check if there’s a way to validate and restore your account on their end.

4. Avoid Creating a New Account with the Same Facebook:
- If you regain Facebook access, avoid creating a new Love and Deepspace account with that Facebook to prevent confusion.

5. Check Useful Community Advice:
- Some players have shared recovery experiences and tips on Reddit and YouTube that might be helpful as supplemental info1 2.

If you want, I can help you draft the support email or guide you through the Facebook recovery steps in detail. How would you like to proceed?

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