Hi there! I’m Charlotte from OTC Health Solutions support. I understand you’re not receiving the activation code for the OTC Health Solutions app. Let’s get this sorted out together.

To start, can you tell me a bit more? For example:
- Did you request the code via email or text message?
- Have you checked your spam/junk folder in your email?
- Has this happened before or is it the first time you’re setting up the app?

Meanwhile, here are some quick steps to try that often help:

1. Double-check your contact info: Make sure the phone number or email you entered for the activation code is correct with no typos.
2. Resend the code: Try requesting the code again in the app, sometimes the network or server delay can cause a lag.
3. Restart your device: Sometimes a simple restart of your Windows 10 device can clear temporary glitches affecting app notifications.
4. Network connection: Ensure your internet connection is stable (Wi-Fi or wired), as poor connectivity can delay code delivery.
5. Check for app updates: Visit the app store or update software to the latest version of OTC Health Solutions as outdated versions may have issues.

If none of these steps bring in the code, the issue might be related to the app’s system sending the codes or an account issue needing direct help.

Would you like me to guide you through any of these steps, or have you tried some already?

Also, if needed, I can provide you the contact number for OTC Health Solutions customer support who can check your account status directly.

Let me know how you’d like to proceed!