Hi there! I hear the Bible Gateway app has disappeared from your Mac device or maybe it’s missing from the App Store for you. I’d love to get a bit more detail first, if you don’t mind—did the app vanish from your device suddenly, or were you trying to download or update it and noticed it’s not appearing? Also, just to clarify, since you’re on a Macintosh with OS X 10.15.7, are you using the app on the Mac itself or are you referring to an iPhone or iPad?

Meanwhile, here’s some insight that might help:

1. The Bible Gateway app is primarily designed for iOS (iPhone/iPad) and Android devices, and you’ll find it on the App Store for those. It’s not a standalone Mac app, so if you were looking for it on your Mac computer’s App Store, that’s likely why it’s not showing there. You can still access Bible Gateway via their website on your Mac’s browser.

2. If you have an iPhone or iPad and the app seems to be missing or disappeared, a good first step is to check if it’s accidentally deleted. To re-download it, open the App Store on your iOS device, search for “Bible Gateway” and reinstall it from the official listing here: https://apps.apple.com/us/app/bible-gateway/id506512797

3. If the app doesn’t appear in the search results on your iPhone/iPad App Store, make sure your device’s region is set correctly, and that you are signed in with the right Apple ID.

4. If you had the app but it stopped working or disappeared after a system update or app update, try restarting your device, then checking again. If it’s still gone, uninstalling any partially remaining files (if any) and reinstalling the app fresh might help.

Could you let me know more about your device and where you’re looking for the Bible Gateway app exactly? That way, I can guide you better.

My usual Gateway app just disappeared overnight and the one that comes up does not have audio and is different

Thank you for sharing those details! It sounds like the Bible Gateway app you were using suddenly disappeared and the version you’re seeing now lacks the audio feature you relied on. I can imagine how important the audio is for your experience.

From what I’ve gathered, Bible Gateway recently released an updated version of their app, and many users have noticed that the audio feature, including scripture read-aloud, has disappeared or is missing from this new version. Some users report that the app you’re seeing might be a different version altogether or a replacement that doesn’t include audio2.

Here’s what I recommend we try step-by-step:

1. Check which version you have installed:
- On your device, go to the app icon, then long-press for "App Info" or check in Settings > Apps > Bible Gateway to see if it matches the latest version info on the official App Store.

2. Reinstall from the official source:
- Uninstall the current Bible Gateway app.
- Then download the official, recognized app from Apple’s App Store here: https://apps.apple.com/us/app/bible-gateway/id506512797
This should ensure you’re getting the authentic app with the full set of features.

3. Verify audio settings inside the app:
- Open the app, navigate to the settings or the passage you want to listen to.
- Look for a "play," "listen," or audio icon to confirm if audio is enabled or available for your selected Bible version.

4. Check device audio permissions:
- Since you’re on a Mac (OS X 10.15.7), sometimes the app’s permissions for microphone or audio output get affected. Go to System Preferences > Security & Privacy > Privacy > Microphone or Audio and ensure Bible Gateway is allowed if applicable.

5. Access Bible Gateway via Browser:
- If the app truly no longer supports audio for your device or the version you love, you can still listen to scripture via the official website (https://www.biblegateway.com). Their online player often supports audio features across many translations.

6. Reports of service issues:
- Some recent online community posts show Bible Gateway experiences outages or feature removals affecting users in some regions, so this might be a timing issue while they work on fixes1.

If after these steps you still don’t see audio options, please let me know if you are using an iOS device or Mac specifically, so I can guide you towards more precise troubleshooting. Also, I’m happy to help escalate this to our app support team if it seems like a bug or a wider issue.

Are you satisfied with the solution I provided so far?