Hi there! I understand you're experiencing freezing issues with Zen Word. Let's work together to get this sorted out.

First, could you please let me know when the freezing occurs? For example, does it happen during gameplay, while loading, or at any specific point? Additionally, have you tried any troubleshooting steps already, like restarting the app or your device?

This will help me guide you better!

Zenword freezing tried reloading frozen on start

Thanks for the details! Since Zen Word is freezing on startup, let's try a few steps to resolve this issue.

1. Clear App Cache: Sometimes, an accumulation of cached data can cause issues. Here’s how to clear the cache for Zen Word:
- Go to Settings on your device.
- Tap on Apps or Applications.
- Find and select Zen Word from the list.
- Tap on Storage.
- Here you'll see the option to Clear Cache. Tap on it.

2. Restart Your Device: After clearing the cache, restart your device to ensure all systems are reset.

3. Check for Updates: Ensure that your Zen Word app is updated to the latest version:
- Open the Google Play Store.
- Search for Zen Word.
- If an update is available, there will be an Update button. Click it to install the latest version.

4. Free Up Memory: If your device is low on memory, it might contribute to freezing:
- Close any unnecessary apps running in the background to free up resources. You can do this by swiping them away from the recent apps menu.

5. Reinstall the App: If the above steps don’t resolve the issue, consider uninstalling and then reinstalling the app. This should help eliminate any corrupt files that might be causing the freezing.

If none of these steps work, please let me know, and we can explore further options or contact higher-level support if necessary. Are you satisfied with the solutions I just provided?