Hi! I understand you're having trouble with ticket alerts not working in The Arsenal app on your Android 10 device. Let's work through this together.

First, could you tell me if you have already tried any steps like restarting your phone or checking for app updates? Also, are the alerts simply not appearing, or is the Ticket Hub not loading or showing empty?

In the meantime, here are some simple steps to get started:

1. Check App Notifications:
- Go to your phone's Settings > Apps > Arsenal app > Notifications.
- Ensure notifications are enabled for the app.

2. Clear App Cache:
- Settings > Apps > Arsenal app > Storage > Clear Cache.
Sometimes cached data can cause issues with alerts.

3. Restart Your Phone:
- Power it off fully, wait 10 seconds, then turn it back on.

4. Update the Arsenal App:
- Open Google Play Store and check if there's an update available for the app.
- Running the latest version helps fix bugs.

5. Check Ticket Hub Access:
- Open the app and go to the Ticket Hub to see if your membership and tickets display correctly.
- If not, logging out and logging back in can refresh your account details.

If after these steps alerts are still not coming through, there might be a server-side issue or an app bug affecting ticket alerts specifically. In that case, I can guide you through more advanced settings or getting support from Arsenal's help center.

Let me know what you’ve tried so far, and if you'd like, I can walk you through the above steps!

Ticket alerts not working