Hi there! I’m here to help with your Papa John's app issue. It sounds like the app is having trouble accepting your email, which can be a bit confusing when setting things up.

First, can you please confirm the email address you’re trying to use? Sometimes, minor typos or formatting issues might cause it to be considered invalid.

Also, here are a few things to check:
1. Ensure your email is entered without any extra spaces before or after it.
2. Double-check if the email format is correct (like it should include "@" and ".com").
3. If you’re using a temporary email service, it might not be accepted by some apps.

If everything looks good but you're still having issues, we can try a few more advanced troubleshooting steps or check for any ongoing issues with the app. Let me know how it goes!

Email not being recognized

Thank you for your patience! Since the app is still not recognizing your email, let’s try a couple more steps to see if we can get this resolved.

1. Verify Email Address: Please double-check your email address and confirm that you are using the same one you registered with. Sometimes a slight variation might cause the issue.

2. Password Reset Option: If you’re unsure about the validity of the email, you can try to reset your password through the app or website. Go to the login screen and select “Forgot Password?” to see if it recognizes your email then.

3. App Updates: Make sure your app is updated to the latest version. Sometimes bugs can be fixed with simple updates. You can check for updates in the App Store on your iPhone.

4. Network Issues: Ensure you have a stable internet connection. Sometimes connectivity issues can prevent app functions from working correctly.

If you've tried these steps already or if these don’t work, it could be a technical issue on the app's side. There have been reports of log-in difficulties recently, which could be impacting functionality. If the problem persists, I recommend reaching out to support via their email: [email protected] for further assistance. They may be able to address any back-end issues causing your email not to be recognized.

Let me know how it goes or if you need any further help!