Hi there! I see you're having trouble logging into the WellSky Personal Care app, where it keeps saying "authenticating" and won't let you get in. Let's get this sorted out together.

First, can you tell me if you've tried any of these already? For example:
- Restarting your phone
- Checking your internet connection
- Clearing the app cache or reinstalling the app
- Making sure your location services are enabled (sometimes location permissions affect login)

If you haven't done these yet, here’s a step-by-step you can try on your Android 10 device with WebKit:

1. Check Your Internet Connection: Make sure your device is connected to a stable Wi-Fi or cellular data network.
2. Clear App Cache and Data:
- Go to Settings > Apps > find WellSky Personal Care.
- Tap Storage, then select Clear Cache and Clear Data.
3. Restart Your Device: Hold down the power button and choose restart.
4. Update the App: Open Google Play Store, search for WellSky Personal Care, and if there’s an update available, install it.
5. Check Location Permissions:
- Go to Settings > Apps > WellSky Personal Care > Permissions.
- Ensure Location permission is granted.
6. Reinstall the App: If the above doesn’t work, uninstall the app, then reinstall it from the Google Play Store.

If after this it still hangs on "authenticating," the issue could also be related to your account credentials or server connectivity. In that case, trying to log in from a browser or contacting support might help.

Have you experienced any error messages besides 'authenticating'? Also, does this happen on Wi-Fi and cellular data both?

Let me know where you're at, and I’ll help you further!

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