Hi! I see you're having trouble with the 000 Player app crashing on your TV while downloading data. Let's get to the bottom of this together.

To start, could you please tell me:
- What kind of TV are you using (brand and model, if possible)?
- How are you connected to the internet (Wi-Fi or Ethernet)?
- Does the app crash immediately during the download or after some time?
- Have you tried any fixes so far?

Meanwhile, here are some general steps to try that often help with app crashes on smart TVs:

1. Restart the TV
This clears temporary glitches. Turn off your TV fully, unplug it for about 30 seconds, then plug it back and power on.

2. Check for updates
Make sure your TV’s software and the 000 Player app are up to date. Outdated software can cause compatibility issues.

3. Clear app cache/data
On Android-based TVs, you can go to Settings > Apps > 000 Player > Storage, then clear cache and data. This resets the app without uninstalling it.

4. Reinstall the app
Uninstall the 000 Player app and reinstall it from your TV’s app store. This fixes corrupted files or settings.

5. Check internet connection
Make sure your internet is stable. Downloads can fail if there are connectivity drops.

If any of these steps don’t work or you’ve tried them already, let me know, and I can guide you deeper with advanced troubleshooting tailored to your setup.

Are you ready to try these steps? Let me know what you find!