[lichess • Online Chess] When I open the tournament link it shows wrong entry code even I put correct password

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Pandiselvi
11 months ago In lichess • Online Chess
When I open the tournament link it shows wrong entry code even I put correct password

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Charlotte Green

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11 months ago

Hi there! I see you are trying to join a Lichess tournament via a link but are getting a message saying "wrong entry code" even though you entered the correct password. I'd like to understand a bit more to help you better.

Could you tell me if you are clicking on the tournament link via a browser or inside the Lichess app? Also, are you using an Android device with WebKit-based browser version 10, right? Have you tried copying and pasting the password manually to avoid any typing mistakes? Sometimes small typos or extra spaces can cause the issue.

Meanwhile, here is a step-by-step approach you can try on your Android device browser:

1. Clear Cache and Cookies: Sometimes, stored data can interfere with proper login. You can clear cache and cookies from your browser settings for lichess.org.

2. Try Incognito Mode: Open the tournament link in an incognito/private browsing window to see if the entry code is accepted there.

3. Double-check the Password: Ensure you are entering the exact password—check for case sensitivity and no extra spaces.

4. Disable Browser Extensions: If you have any extensions enabled, try disabling them temporarily as they sometimes block necessary scripts.

5. Open Link Directly in Browser: Since you're on Android WebKit, tapping a link might open in an external app or in a limited way. Try copying the entire link and pasting it directly into the browser’s address bar.

If these don't help, sometimes tournament links might have expired or the tournament owner could have changed or removed the password requirement, which could cause a mismatch.

Please let me know if you've tried any of these or if you want me to guide you through any of the steps!

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Pandiselvi
11 months ago

I tried all these you send

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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11 months ago

Thanks for trying those steps already! Since you've done the usual browser troubleshooting, and you're on AndroidOS 10 with WebKit, it sounds like this might be related more to the app or how the tournament link is being processed.

Just to confirm, are you accessing the tournament link through the Lichess app itself, or are you using a web browser? The reason I ask is because sometimes the app can have bugs or issues with tournament password handling, especially on certain Android versions.

If you are using the app, here are a couple of additional things you can try:

1. Update or Reinstall the Lichess App: Make sure you have the latest version of the app installed. You can also try uninstalling and then reinstalling it to clear out any corrupted data.

2. Use Web Browser Instead: If the app is still giving the "wrong entry code" message, try opening the tournament link directly in your Android WebKit browser instead of the app. The web version of Lichess often runs more reliably on mobile.

3. Check Lichess Forum for Known Android App Issues: There have been some reports about the Lichess Android app having bugs, especially with tournament access. You might find useful info in the official Lichess feedback forum:
https://lichess.org/forum/lichess-feedback/android-app-bugs

If none of these help, it might be a more specific bug that the Lichess team needs to look into, in which case you can reach out to them directly via lichess's contact page: https://lichess.org/contact

Could you please tell me if these options sound workable for you? I’m here to guide you step by step!

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