If your Spacetalk watch screen is frozen and you are unable to use features or answer calls, follow these steps to resolve the issue:

1. Restart the Device:
- Hold down the power button for about 5 seconds until the device powers down. This is essential to reset the internal functions and clear any temporary issues. Once the watch has completely shut down, press the power button again to turn it back on.

2. Check Screen Responsiveness:
- After restarting, check if the screen is responsive. If the issue persists, continue to the next step.

3. Clean Charging Contacts:
- Inspect the charging pins on the watch and the charging dock for dirt or debris. Clean them gently with a slightly damp cloth to ensure they are making good contact. Sometimes, dirt can lead to electrical issues that might cause the device to freeze.

4. Factory Reset (if necessary):
- If the device remains unresponsive, consider performing a factory reset. Note that this will erase all data, so ensure you have backups if needed. To perform a factory reset, refer to the user manual for your specific Spacetalk model, as the process can vary.

5. Contact Support:
- If your watch is still frozen after trying these steps, it is advisable to reach out for professional assistance. You can contact Spacetalk support at 1300 087 423 or email them at [email protected] for further troubleshooting.

These steps should help you regain control of your Spacetalk watch. If issues continue, seeking professional help is the best course of action - learn more.