Hi! I understand your Dave app isn’t working, and I’d like to help get it up and running for you. Could you please tell me a bit more about what’s happening? For example, are you unable to log in, is the app crashing, freezing, or something else?

In the meantime, here are some general troubleshooting steps for the Dave app on your Android 10 device with WebKit:

1. Check your internet connection: Make sure you’re connected to a stable Wi-Fi or cellular network.
2. Restart your device: This can clear temporary issues.
3. Update the Dave app: Open the Google Play Store and check if there’s an update available.
4. Clear app cache: Go to Settings > Apps > Dave app > Storage > Clear Cache.
5. Reinstall the app: Uninstall Dave, then reinstall it from the Play Store.
6. Verify your login credentials: Check that you’re using the correct email or phone number for login. Also, look in your spam or junk email folder for any messages from [email protected] if you’re having trouble with email verification.

If you’ve tried any of these already, please let me know which ones, so I can guide you further or explore other causes like account issues or server problems.

Are you okay to try some of these steps, or do you want to share more about what happens when you try to use the app?

Never took my ss mumber

Thanks for sharing that your Dave app failed to collect your Social Security Number (SSN). To help you best, could you confirm whether you were prompted to enter your SSN during sign-up or identity verification and at what step it didn't work?

Generally, Dave needs your SSN to verify your identity for security and legal reasons. Failure to collect SSN can happen due to:

1. Mismatch of personal details — spelling errors, address differences, or issues with the government-issued ID can cause verification to fail.
2. App glitches or connectivity problems during the SSN submission step.
3. Missing or incomplete input of your SSN in the app.

Here are some steps to try:

1. Review your personal info: Double-check that all details like your name, date of birth, and address entered into the app exactly match what’s on your official documents.
2. Try again to enter SSN: If you missed entering it or the app skipped it, try to navigate to the verification or profile section where you can input it manually.
3. Update the app: Make sure you have the latest version of the Dave app installed from the Play Store.
4. Check your internet connection: A stable connection helps prevent interruptions during data submission.
5. Restart device and app: Closing and reopening the app or rebooting your phone might clear minor bugs.
6. Contact Dave support: If the app still won't accept your SSN, it might be best to reach out to Dave’s official support for identity verification issues directly.

If you’re comfortable, I can guide you through where to input your SSN in the app, or how to locate the identity verification section. Just let me know! Also, if there was an error message displayed during SSN submission, please share it.

This guidance is based on common issues with identity verification failures in Dave app1.

How to add SSN to Dave app profile?

Will not work