If the Kiss my Score app is not counting points as expected, follow these steps to troubleshoot the issue:

1. Check for App Updates:
- Ensure that you have the latest version of the Kiss my Score app. Visit the App Store and check if there are any pending updates. Sometimes, bugs in earlier versions can prevent proper point tracking.

2. Restart the App:
- Close the app completely by swiping it off from the app switcher.
- Reopen the app to see if the points start being counted correctly.

3. Review Your Settings:
- Navigate to the app's settings to verify that your account is correctly set up and that you've enabled features related to point tracking. It's important that all necessary permissions are granted.

4. Re-login to Your Account:
- Log out of your account and then log back in. This can refresh your connection and sync your points correctly.

5. Check Online for Known Issues:
- Look for any announcements on the Kiss my Score website or social media pages regarding ongoing technical problems that could affect point tracking. Sometimes, widespread issues may be reported by the developers.

6. Contact Support:
- If the problem persists, get in touch with Kiss my Score's support team. You can find their contact information on the app or their official website. Provide them with specific details of the issue you are encountering.

7. Clear Cache and Data:
- If you are facing this issue on an Android device, go to your device settings, find the Kiss my Score app, and clear its cache. For iOS devices, you might need to uninstall and reinstall the app.

8. Check for App Permissions:
- Ensure that the app has all the necessary permissions to function properly. Review the app settings on your device to confirm this.

These steps should help resolve the issue with points not being counted in the Kiss my Score app. If none of these measures work, it could indicate a deeper issue within the app that needs addressing by the developers. For further confirmation on known issues, you can check their FAQ section at learn more - learn more - learn more.