Hi there! I see you're having trouble because the Crosswords With Friends app keeps crashing on your Android device. I’m here to help get that sorted out. To get a better idea, could you tell me a bit more about when the crashes happen? For example, does it crash right on startup, or during gameplay? Also, have you noticed if the app crashes after any specific action or update?

In the meantime, here are some initial steps we can try to resolve the crashing issue:

1. Check Internet Connection
Make sure you have a stable internet connection since connectivity issues can cause app instability.

2. Restart Your Device
Sometimes a simple restart clears up temporary glitches that cause apps to crash.

3. Force Close the App and Reopen It
- Go to your device's Settings > Apps > Crosswords With Friends > Force Stop.
- Then reopen the app.

4. Clear App Cache
Clearing the cache can remove corrupted temporary files that might be causing the crash:
- Go to Settings > Apps > Crosswords With Friends > Storage > Clear Cache.

5. Update the App
Ensure your app is updated to the latest version in the Google Play Store. Updates often fix bugs that cause crashes.

6. Check Date & Time Settings
Ensure your device’s date and time are set to automatic:
Settings > System > Date & Time > Enable "Set Automatically."

If you’ve tried these already, let me know which ones so I can dig deeper for you. Also, if you are signed in with a particular account (like Facebook or Zynga), please mention that too.

Are you comfortable trying these steps? Once you do, let me know if the crashing continues!

Keeps crashing

Thanks for letting me know it keeps crashing. I understand it’s still happening, so let’s try a few more detailed steps specifically for Android 9 on your WebKit device.

Here’s a focused approach based on official troubleshooting for Android devices:

1. Restart Your Device: If you haven’t done this recently, please power off your device completely, wait a minute, then turn it back on.

2. Force Close the App:
- Go to Settings > Apps > Crosswords With Friends
- Tap “Force Stop” to fully close the app
- Then reopen the app and see if it still crashes.

3. Clear Cache:
- Go to Settings > Apps > Crosswords With Friends > Storage
- Tap “Clear Cache” (don’t clear data yet as that may log you out).

4. Clear Background Apps: Force-close any unnecessary apps running in the background, as they may interfere with performance.

5. Update the App: Go to your Google Play Store and check if there is an update available for Crosswords With Friends. Installing the latest version can resolve bugs causing crashes.

6. Uninstall and Reinstall: If the problem persists, uninstall the app completely and reinstall it from Google Play. This often fixes corrupted files.

Because you’re on Android 9 and using a WebKit-based browser environment, it’s especially important to ensure no conflicting background apps or outdated versions interfere.

If these steps don’t fix it, let me know any error messages you see or when exactly during the game it crashes. That will help me assist further.

You can also check this help article for Android troubleshooting directly here:
Crosswords with Friends Android Troubleshooting[1]

Are you ready to try these? Let me know how it goes!