Hi there! I see that your Specialized app isn’t updating during your ride. To help you better, could you tell me a bit more? For example, is the app not syncing your ride data at all, or is it failing to update firmware or map data during the ride? Also, are you connected to cellular data or Wi-Fi while riding?

In the meantime, here are some typical steps we can try to get this working:

1. Check connectivity: Since the app often requires an active internet connection (cell data or Wi-Fi) to upload or sync ride data in real-time or afterward, ensure your iPhone has a stable connection during and after your ride.

2. Keep the bike powered on: The bike will need to be on to communicate with the app for any live updates or transferring data.

3. App permissions: Make sure the Specialized app has permissions enabled for Bluetooth (to connect to your bike), location (GPS), and background app refresh so it can update ride data even if running in the background.

4. Update the app & iOS: Ensure you have the latest version of the Specialized app installed from the App Store and your iPhone’s iOS 18.5 is up to date with any minor patches Apple has released.

5. Sync manually after the ride: Sometimes ride data may not update in real-time but can be synced once you finish and save the ride and your phone reconnects online.

Could you check if any of these apply or if you have already tried some? That way, I can help you more precisely or suggest advanced steps if needed!