Hi! I’m sorry to hear you’re having trouble logging into your Upward app account on your iPhone. To help you better, could you please tell me a bit more? Are you seeing any error messages when you try to log in? Also, have you tried any steps already like resetting your password or reinstalling the app?

Meanwhile, here are some common troubleshooting steps we can start with:

1. Check Your Credentials: Make sure you’re entering the correct email and password associated with your account.

2. Reset Password: If you’re unsure about your password or think it might be incorrect, try resetting it within the app or through the Upward website’s password reset option.

3. Restart Your iPhone: Sometimes a simple restart can clear minor glitches.

4. Update or Reinstall the App: Ensure your Upward app is updated to the latest version compatible with iOS 18.7. If it is, try deleting the app and reinstalling it fresh.

5. Check Network Connection: Make sure your internet connection is working well, either Wi-Fi or cellular data.

If none of these help, it might be an issue on Upward’s side or something specific to your account that needs deeper investigation.

Can you please try these and let me know what happens? That way, I can guide you to the next best step!

Link for Upward account issues and troubleshooting 1