Hi there! Sorry to hear that the SpendCatcher app is crashing right when you open it on your iPhone. Let’s work through some steps to get it running smoothly again. Before we start, can you tell me if this started happening after a recent update to either your iOS or the SpendCatcher app itself? Also, have you tried any steps so far, like restarting the app or your phone? This will help me tailor the solution better for you.

While you gather that info, here’s a simple step-by-step guide we can try:

1. Force Close and Reopen the App
- Double tap the Home button (or swipe up from the bottom if Face ID) to bring up the app switcher.
- Swipe up on SpendCatcher to close it completely.
- Open SpendCatcher again and see if it starts normally.

2. Restart Your iPhone
- Press and hold the side button and either volume button until the slider appears.
- Slide to power off, wait 30 seconds, then press the side button to turn it back on.
- Try launching SpendCatcher again.

3. Check for SpendCatcher App Update
- Open the App Store, tap your profile icon top-right, and scroll to see if SpendCatcher has any updates available.
- If yes, update the app and try opening it again.

4. Reinstall SpendCatcher
- Press and hold the app icon until it jiggles, then tap the “X” or “Remove App”.
- Go back to the App Store and download SpendCatcher fresh.
- Log in and test if it runs without crashing.

5. Check iOS Update
- Go to Settings > General > Software Update.
- If an iOS update is available, install it—it might patch bugs causing app crashes.

If you’ve already tried some of these, let me know which ones so we can dig deeper, possibly looking at permissions or account-related issues.

Does this sound good to you? Ready to try these steps?

Tried all of the above

Thanks for letting me know you’ve already tried the basic steps. Since the app still crashes at startup, we can try a few more detailed approaches next. Also, I checked for any official SpendCatcher troubleshooting guides from Mobilexpense, which can help with advanced issues.

Here’s what I suggest next:

1. Check Permissions and Background App Refresh
- Go to Settings > SpendCatcher on your iPhone. Ensure the app has permission to access what it needs (e.g., Camera, Photos, Contacts, etc.).
- Then go to Settings > General > Background App Refresh and make sure it’s enabled for SpendCatcher. Sometimes apps crash if they can’t refresh data properly.

2. Clear App Cache/Data (if applicable)
- iOS doesn’t have a direct clear cache button, but reinstalling the app usually helps (which you already tried).
- As an alternative, try logging in with a different network (WiFi vs. cellular) to rule out connectivity or server-side issues affecting startup.

3. Check Your Account Status
- Sometimes if your Mobilexpense account has issues (e.g., locked, expired), the app might crash when trying to authenticate at startup.
- If possible, log in to Mobilexpense via the web on your iPhone’s browser to verify your account is active and functioning correctly.

4. Review SpendCatcher's Official Troubleshooting Guide
- You can find detailed support and user guides here: SpendCatcher Mobile User Guide
- This covers common problems and steps to fix them, including setup and login procedures that matter on startup.

5. Contact Mobilexpense Support
- If the above don’t resolve the crash, they might be aware of any server issues or bugs affecting your app version.
- You can reach them here: Mobilexpense Contact

Would you like me to guide you through checking those permissions and account status, or do you want to try the official guide and support link yourself first? Let me know how you want to proceed!