Hi there! I see your camera isn’t working with the TSRC app on your iPhone, and it seems like your controller can move the drone but doesn’t send a signal to the iPhone for the camera feed. That sounds like the connection between the controller, drone, and app isn’t fully established.

To help you better, could you tell me:
- Which model of TSRC drone and controller you’re using?
- The exact iPhone model and iOS version?
- Have you successfully connected the drone and controller to the app before, or is this a first-time setup?
- Are you connecting via WiFi, Bluetooth, or a cable?

Meanwhile, here’s a step-by-step that usually helps fix camera connectivity problems in this setup:

1. Restart All Devices
Power down your drone, controller, and iPhone. Wait for about 30 seconds, then power them back on. Sometimes a fresh start can reset communication lines.

2. Verify App Permissions
On your iPhone, go to Settings > TSRC app and check if the app has permission to access the Camera, Microphone, and Local Network. Lack of permissions can block video streaming.

3. Connect via Correct WiFi Network
Many TSRC drones broadcast their own WiFi network when powered on. On your iPhone, go to Settings > WiFi and connect to the drone’s network. Make sure the controller or phone isn’t connected to a different WiFi.

4. Airplane Mode + WiFi Technique
Some users find toggling Airplane Mode on, then turning on just WiFi and connecting to the drone helps stabilize the connection with the app.

5. Update the TSRC App and iOS
Ensure the TSRC app is updated from the App Store and your iPhone is running the latest iOS version, as compatibility improves with updates.

6. Reset the Controller Connection
Turn off the controller, then turn on the drone, then the controller again. Try re-pairing the controller with the drone if your model supports it, according to the manual.

7. Reinstall the TSRC App
Delete and reinstall the app to clear caches or corrupted files that might be blocking camera feed functionality.

If you’ve tried some of these already, let me know which ones so I don’t suggest the same steps again. Also, any error messages or unusual lights on the drone or controller could be helpful clues.

I’m here to help get your camera feed up and running—please share any more details!

Q5

Thanks for your question about Q5 in the TSRC app troubleshooting! I understand you’re asking about updating the TSRC app and iOS to resolve connectivity issues.

For Q5, here’s how you can check and update the TSRC app on your iPhone:

1. Open the App Store on your iPhone.
2. Tap your profile icon in the top right corner.
3. Scroll down to see if TSRC app appears in the list of apps with available updates.
4. If it does, tap Update next to it.
5. If it doesn’t show up, that means your app is already updated to the latest version.

To update your iPhone’s iOS version:

1. Open Settings.
2. Go to General > Software Update.
3. If an update is available, tap Download and Install.
4. Follow the prompts and make sure you have enough battery or connect to power.

Keeping both the app and iOS up to date ensures you have the latest bug fixes and improved connectivity features, which can resolve issues like your camera feed not working properly1.

Have you tried updating the app or your iOS yet? If yes, we can explore other options!

Nothing helping. Anything else to try

Thanks for letting me know the previous steps didn’t help. Let’s try digging a bit deeper to tackle this camera signal problem from your TSRC drone to your iPhone.

Here’s what I recommend next:

1. Check Drone Firmware Version
Sometimes camera or signal issues occur if the drone’s firmware (its internal software) is outdated or corrupted. If your drone supports firmware updates:
- Open the TSRC app.
- Look for a menu option like “Device Settings” or “About” that shows firmware version.
- Follow the prompts to update firmware if available.
A firmware update can fix bugs affecting camera and video transmission.

2. Confirm Controller to Phone Connection Method
Which method are you using to connect the controller to your iPhone? Is it:
- WiFi direct connection broadcasted by the drone?
- Bluetooth?
- A USB or Lightning cable?
Make sure the connection method is exactly as instructed for your drone model in the manual. Some models require connecting the iPhone directly to the controller with a cable to transmit video.

3. Adjust Network Settings on iPhone
- Forget the drone’s WiFi network on your iPhone (Settings > WiFi > tap the “i” next to the drone’s network, then “Forget This Network”).
- Turn on Airplane Mode and then turn WiFi back on.
- Manually reconnect to the drone’s WiFi network freshly.
This can clear stuck WiFi configurations.

4. Disable Other Apps & VPNs
Other apps running in the background or VPNs might interfere with app communication. Make sure:
- Close all apps except TSRC before launching it.
- Disable any VPN or firewall apps temporarily.

5. Test on Another Phone (if possible)
If you have access to another iPhone or iOS device:
- Install TSRC app there and try connecting the drone and controller.
This test can tell us if the issue is with your phone or the drone/controller itself.

6. Contact TSRC Support
If none of these work, it’s a good idea to reach out to TSRC’s official support line. They can often provide device-specific troubleshooting or check if there’s a hardware fault:
Phone: 800-525-4300
Website: https://www.tsrc.com/help.asp

Sometimes issues with camera video feed come down to hardware faults in the drone’s camera or the controller’s transmitter, so professional support may be needed if software fixes don’t help5 3.

Could you please confirm how you are connecting the controller to your iPhone? Also, if you have tried firmware updates before or you notice anything unusual like blinking lights or sounds on the drone, that info would help me assist you better!

Are you satisfied with this next set of suggestions? If not, I’m happy to keep helping.