[TSRC] Q8 will not broad cast video but shows connected to my android phone

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9 months ago In TSRC
Q8 will not broad cast video but shows connected to my android phone

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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9 months ago

Hi there! I understand that your TSRC Q8 is showing as connected to your Android phone but it’s not broadcasting video through the app. Let’s get this sorted out.

To start, could you tell me a bit more about your setup?
- Are you connecting via Wi-Fi directly to the drone’s network?
- What specific error or message do you see on the TSRC app when you try to view the video?
- Have you tried restarting the drone, controller, and phone?
- Also, which version of the TSRC app are you using?

Meanwhile, here are some step-by-step checks to try:

1. Verify Wi-Fi Connection:
Ensure your Android phone is connected to the correct Wi-Fi network generated by the drone, not your home Wi-Fi. Usually, it’s named something like “TSRC-XXXX” and has no internet access. This is crucial because the app streams video directly over this Wi-Fi link.

2. Disable Mobile Data:
Sometimes mobile data interferes with Wi-Fi connection to the drone. Temporarily turn off mobile data on your Android phone to make sure all connections go via the drone network.

3. Check App Permissions:
Go to your phone’s settings → Apps → TSRC app → Permissions. Confirm the app has permission to access your phone’s camera and local network.

4. Update or Reinstall the App:
Ensure you have the latest version of the TSRC app from Google Play. If needed, uninstall and reinstall the app to clear any corrupted data.

5. Close Other Apps Using Camera or Wi-Fi:
Other apps that use the camera or Wi-Fi might interfere with the TSRC app’s video feed.

6. Restart Devices:
Restart the drone, controller, and phone to refresh their states.

If you’ve done all this already, or the video still does not broadcast, there could be an issue with the drone’s camera module or the app’s video stream function.

Let me know what you observe after these steps, especially any specific messages on the app, and I’ll guide you further!

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