Hi there! I understand that your TSRC app is only showing the guide and control functions but none of the other icons or videos you'd expect. Let's work together to get this sorted out.
To start, could you tell me a bit more about your connection setup? For example:
- Are your drone and controller properly powered on and connected to each other? - Is your phone connected to the drone's Wi-Fi network before launching the app? - Have you tried restarting both the drone, controller, and your phone?
Meanwhile, here’s a step-by-step approach to try:
1. Check Wi-Fi Connection: On your Android device, go to Wi-Fi settings and make sure you are connected to the correct TSRC Wi-Fi network (often something like "TSRC-XXXX"). The app relies on this connection to show live video and additional controls.
2. Restart Devices: Turn off your drone, controller, and your phone. Then power them back on in this order: drone first, then controller, and finally your phone. Reconnect your phone to the drone Wi-Fi once everything is powered on.
3. App Permissions: Double-check that the TSRC app has all necessary permissions enabled on your Android 10 device, especially camera access and storage, so it can display video and icons properly.
4. Force Close and Reopen the App: Sometimes closing the app fully (swiping it away from recent apps) and reopening causes it to refresh all functions.
5. Check for App Updates or Reinstallation: Look on the Google Play Store to see if there is an update available for TSRC. If the issue persists, uninstall the app and reinstall it fresh.
If after these steps the app still only displays guide and control functions with no video or additional icons, it might indicate a communication issue between the drone and the app, or a firmware compatibility problem.
In that case:
- Confirm the drone’s firmware version is the latest available (you can usually find firmware updates on the TSRC website or community). - Try testing the app with another device if possible to see if the issue is phone-specific. - Consider toggling airplane mode on your phone to ensure no cellular data interference while connected to the drone’s Wi-Fi.
If you'd like, I can help walk you through any of these steps in detail. Just let me know! Have you already tried some of these?
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Frank Taylor
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Hi there! I understand that your TSRC app is only showing the guide and control functions but none of the other icons or videos you'd expect. Let's work together to get this sorted out.
To start, could you tell me a bit more about your connection setup? For example:
- Are your drone and controller properly powered on and connected to each other?
- Is your phone connected to the drone's Wi-Fi network before launching the app?
- Have you tried restarting both the drone, controller, and your phone?
Meanwhile, here’s a step-by-step approach to try:
1. Check Wi-Fi Connection:
On your Android device, go to Wi-Fi settings and make sure you are connected to the correct TSRC Wi-Fi network (often something like "TSRC-XXXX"). The app relies on this connection to show live video and additional controls.
2. Restart Devices:
Turn off your drone, controller, and your phone. Then power them back on in this order: drone first, then controller, and finally your phone. Reconnect your phone to the drone Wi-Fi once everything is powered on.
3. App Permissions:
Double-check that the TSRC app has all necessary permissions enabled on your Android 10 device, especially camera access and storage, so it can display video and icons properly.
4. Force Close and Reopen the App:
Sometimes closing the app fully (swiping it away from recent apps) and reopening causes it to refresh all functions.
5. Check for App Updates or Reinstallation:
Look on the Google Play Store to see if there is an update available for TSRC. If the issue persists, uninstall the app and reinstall it fresh.
If after these steps the app still only displays guide and control functions with no video or additional icons, it might indicate a communication issue between the drone and the app, or a firmware compatibility problem.
In that case:
- Confirm the drone’s firmware version is the latest available (you can usually find firmware updates on the TSRC website or community).
- Try testing the app with another device if possible to see if the issue is phone-specific.
- Consider toggling airplane mode on your phone to ensure no cellular data interference while connected to the drone’s Wi-Fi.
If you'd like, I can help walk you through any of these steps in detail. Just let me know! Have you already tried some of these?
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