Hi there! I’m sorry to hear your TSRC controller in the TSRC app is unresponsive. To help you better, can you tell me a bit more about what’s happening? For example:

- Does the app open normally but the controller buttons don’t respond at all?
- Have you confirmed that the controller and drone are powered on and connected?
- Are you seeing any error messages or indicators when you try to use the controller in the app?
- Have you tried restarting the app or your device already?

With those details, I can guide you through some steps to troubleshoot the issue. Looking forward to your reply!

yes app opens normally but controller button does not respond to touch. drone and controller are powered on and connected. there are no error messages. yes reinstalled the app.

Thanks for those details! Since the app opens fine, the drone and controller are powered and connected, and you've already reinstalled the app, let's try a few more targeted steps to fix the unresponsive controller buttons in the TSRC app on your Mac running OS X Catalina 10.15.7.

1. Check for App Permissions
Sometimes, touch or controller inputs require permission or accessibility access on macOS. Go to System Preferences > Security & Privacy > Privacy tab. Look under Input Monitoring or Accessibility and ensure the TSRC app is allowed. If it's not listed, add it and restart the app.

2. Reset Connections Between App and Controller
- Turn off both drone and controller.
- Close the TSRC app completely (quit from Dock and use Command + Q).
- Restart the Mac to clear any lingering processes.
- Power on the controller first, then the drone.
- Open the TSRC app and try reconnecting the controller.

3. Check for Firmware Updates
Outdated firmware on the controller or drone can cause input issues. Check if the TSRC app has an option to update firmware or visit TSRC's official website to download any firmware updater tool compatible with your device.

4. Try an Alternative User Account
Create a new user account on your Mac (System Preferences > Users & Groups), log into it, install and run the TSRC app there. This test helps determine if the issue is related to your user settings or app preferences.

5. Check for Conflicting Software
Close or temporarily disable any other software that might intercept mouse or controller input, like remote desktop apps, virtualization tools, or third-party input managers.

If after these steps the controller buttons still don’t respond, there could be an app-specific bug or a hardware issue with the controller’s touch surface. At that point, I’d recommend reaching out to TSRC support directly at [email protected] with detailed info about your situation so they can assist further.

Let me know how these steps go! Are you able to test the app permissions or try resetting connections?

need info for iphone16

Thanks for your request about info for the iPhone 16 in relation to TSRC. To be clear, are you looking for technical specifications of the iPhone 16 device itself, or are you asking about TSRC app/device compatibility or functionality with iPhone 16?

Just so you know, the iPhone 16 is Apple's latest model featuring a 6.1-inch Super Retina XDR OLED display, A18 chip, upgraded camera system, and iOS 18 (or above) operating system1 2.

If your question is about using TSRC or the TSRC app with an iPhone 16, I don’t currently have specific compatibility info, but generally, newer iPhones running iOS 18 should support the latest TSRC app versions. Let me know if you want guidance on installing or troubleshooting TSRC on iPhone 16, or details on features available with the device.

Could you please confirm what specific info or assistance you need regarding iPhone 16? That way I can provide the most helpful answer for your situation!

guidance for updating firmware and app

Thanks for asking about updating the TSRC app and your drone/controller firmware. Here’s a clear step-by-step guide tailored for your Mac and TSRC setup:

Updating the TSRC App on macOS (10.15.7):
1. Open the App Store on your Mac.
2. Click on the Updates tab in the sidebar.
3. If TSRC is listed, click Update next to it. If not, your app is up to date.
4. Alternatively, if you originally installed TSRC from the developer’s site, check on their official website for the latest version, download, and install it manually.

Updating the Firmware of Your TSRC Drone and Controller:
Firmware updates improve stability, add features, and fix bugs, so it’s important to keep them current. Here’s how:

1. Power on your drone and controller, and connect them to your Mac using the recommended USB cable or establish a Wi-Fi connection if supported.
2. Launch the TSRC app on your Mac. Usually, the app automatically detects if firmware updates are available and prompts you to update. If prompted, tap or click Update.
3. If no prompt appears, check inside the app menus—look for Settings > Firmware Update or a similar option to manually check for updates.
4. Follow the on-screen instructions carefully. Do not turn off power or disconnect devices during the update to avoid corruption.
5. After the update completes, restart both the drone and controller.
6. Confirm the firmware version in the app matches the latest release noted on TSRC’s website.

If you do not see any update options or the app does not recognize the device, ensure your internet connection is stable and try reconnecting the devices. Also, visit TSRC’s official support or contact email ([email protected]) to get the precise firmware files or assistance if auto-updates fail.

Would you like me to guide you through the update interface in the app step-by-step, or do you need help troubleshooting if the update isn’t detected? Let me know!

Steps for updating TSRC app

Got it! You’re looking for clear steps to update the TSRC app. Since you’re on a Mac with OS X 10.15.7, here’s how you can update the TSRC app:

1. If you installed the TSRC app from the Mac App Store:
- Open the App Store app on your Mac.
- Click on the Updates tab on the left sidebar.
- Look for the TSRC app in the list of apps with available updates.
- Click Update next to TSRC if it appears. If it doesn’t, your app is up to date.

2. If you downloaded TSRC from the developer’s website or another source:
- Visit the official TSRC app page for macOS or the developer’s site where you got the app.
- Check for the latest app version available for download.
- Download the new installer version and run it to replace your current version.

3. General tips:
- Ensure your Mac has a stable internet connection during this process.
- Quit the TSRC app completely before starting the update to avoid conflicts.

Because TSRC is also available on iOS and Android, remember those devices usually update through their respective app stores (Apple App Store for iPhone). For your Mac, the App Store or the official TSRC site is the route.

If you want, I can help you with step-by-step visuals or check if there are any specific update notifications within the app itself.

Are you currently running TSRC on Mac as a standalone app or in another way? Let me know so I can tailor the guidance further!

Here is the TSRC official page on the App Store for your reference: TSRC on the App Store

iphone 16 controller in tsrc app is unresponsive

Hi! I see you’re having an issue where the TSRC controller in the TSRC app is unresponsive on your iPhone 16. Since the iPhone 16 is a relatively new device, sometimes connectivity or input issues can arise due to compatibility or settings. Let me guide you through a set of steps to troubleshoot this:

1. Restart Devices:
- Power off your drone, controller, and iPhone 16.
- Turn on the controller and drone first, then power on your iPhone and open the TSRC app.

2. Check Cable Connection:
- If you connect the controller to your iPhone via a cable, ensure that the cable is plugged firmly into the correct USB port on the controller (some controllers have multiple ports but only one is for data).
- Try a different certified cable if available, since faulty cables often cause unresponsive controller inputs.

3. Ensure App Permissions:
- Go to Settings > Privacy > Bluetooth and make sure TSRC app has permission to use Bluetooth.
- Also check Settings > Privacy > Local Network - enable if TSRC app needs it for communication.
- Check if the app has any other required permissions (camera, microphone, etc.) depending on your usage.

4. Update TSRC App and Firmware:
- Make sure your TSRC app is the latest version from the Apple App Store.
- Check for and apply any available firmware updates for your drone and controller via the app. Firmware mismatches may cause unresponsive controls.

5. Reconnect and Retry:
- Sometimes re-pairing the controller and drone with the app helps. Try disconnecting Bluetooth or Wi-Fi from the iPhone, then reconnecting.
- Also force-quit the app (swipe it closed) and restart it.

6. Test on Another Device:
- If possible, try connecting the controller and TSRC app on a different device (another iPhone or iPad) to isolate if the issue is iPhone 16-specific.

7. Check for Known Issues or Updates:
- Some iPhone 16 users have reported occasional touchscreen or app input issues after updates; check for any iOS updates at Settings > General > Software Update that might address this.

If after these steps the controller remains unresponsive within TSRC on your iPhone 16, there may be a device-specific compatibility issue or a bug that TSRC support needs to address. In that case, contacting TSRC support directly at [email protected] with detailed info about your hardware, iOS version, and the problem would be the best next step.

Let me know if you would like me to guide you through any of these steps in detail. Are you able to try restarting the devices and checking the cable connection first?

Common issues with TSRC controllers on iPhone

Hi! You asked about common issues with TSRC controllers when used on iPhones. Based on community reports and typical troubleshooting discussions, here are some frequent problems users face and how they relate to the iPhone environment:

1. Unresponsive Controller Buttons in the TSRC App
Users have mentioned that even when the drone and controller power on and connect properly, the control buttons in the TSRC app sometimes don’t respond to touch input on the iPhone screen. This can happen due to software glitches or app permission restrictions1.

2. Connection Problems
iPhones occasionally fail to maintain a stable connection with the controller or the drone. This can be caused by Bluetooth or Wi-Fi interference, incorrect pairing steps, or cable issues if using a wired connection2.

3. Controller Not Recognized by the App
Some users report that the TSRC app does not detect the controller at all, possibly due to incompatible firmware versions or if the controller’s USB port is faulty7.

4. Firmware Mismatch or Outdated Firmware
If the firmware on the controller or drone is outdated, it may cause the TSRC app on iPhone to have limited or no control responsiveness. Users are advised to keep firmware updated via the app or official TSRC sources5.

5. App Permissions and iOS Privacy Settings
The TSRC app requires certain permissions like Bluetooth, Local Network access, and sometimes Camera access. If iPhone privacy settings block these, the controller inputs might be blocked or ignored by the app.

6. iOS Version Compatibility Issues
Newer iOS versions, or very new iPhone models like iPhone 16, may introduce temporary incompatibility or bugs affecting peripheral input recognition until the TSRC app updates to support them fully.

7. Cable and Hardware Issues
Physical problems such as damaged cables, loose connections, or hardware faults in the controller’s USB port can cause unresponsiveness4.

Recommendations:
- Restart your iPhone, drone, and controller.
- Verify all relevant app permissions in iPhone Settings under Privacy.
- Use certified cables and test alternative cables if possible.
- Update TSRC app and firmware to the latest versions.
- Try connecting on another device to isolate iPhone-specific issues.
- If issues persist, contact TSRC support at [email protected] for further help.

Would you like me to help you walk through checking any of these points in detail?